2026 US Open Custodian Supervisor (Seasonal)
Who We AreIt takes the most talented people to put on the world's greatest tennis event. The US Open Tennis Championships is one of the highest-attended annual sporting events in the world. Each year, for three weeks in the late summer, the US Open is the focus of the sports & entertainment universe. Passionate fans from around the world come to NYC to be a part of the event that has redefined 'spectacular' and has become a worldwide pop-culture destination. With more than 1 million on-site visitors, 224 million television viewers worldwide, close to 40 million online visits, and more than 3 billion social media engagements in 2025, why not come and enjoy the thrill and excitement of working with our team?We are seekingSeasonalCleaning Supervisors who play an essential role in the US Open guest experience.The RoleGreet and assist all staff and guests in a welcoming and friendly mannerReport unattended bags and packages, medical situations, incidents, or emergencies immediately to the command centerReport all vendor issues such as low staffing levels, lack of supplies, and any other issues that may come up in real-time to the Facility Operations DepartmentSupervise and coordinate all cleaning staff and services performedDispatch staff to designated areas in a timely mannerUphold and enforce the grooming and appearance standards policyMaintain a daily log of all work performed by the cleaning staff, by location, throughout the assigned areasDocument all problems, incidents, and complaints each dayMaintain inventory of cleaning supplies and equipmentProvide assistance and perform various duties as assigned by the Facility Operations DepartmentPatrol assigned zone continuouslySupervise and coordinate all tasks of cleaning services staff in designated areasProactively troubleshoot cleaning problems as they occurFacilitate sweep of facility after each session and ensure that the facility is cleaned to USTA standardsProvide assistance when dealing with inclement weather situationsProvide staff for court and seat dryingEnsure that staff performs various janitorial services in areas assignedBe familiar with NTC proceduresWho You ArePrior supervisory experience is requiredComfortable working in a stadium environment (large crowds, high heights)Previous guest or customer service-related experiencePunctual and presentable shift attendance, neatly groomed in a clean, well-maintained uniformAvailable to work for the full duration of the US Open tournamentMust be able to work 8+ hour shifts and be available days, nights, and weekendsWilling to work outdoors in various weather conditions and able to stand for extended periodsPersonable and proactive team player with excellent communication skillsRemain calm and focused in a fast-paced environment as well as during stressful situationsBilingual Spanish (required)What We OfferCompensation: This is a non-exempt position with an hourly rate of $21.00 .Uniforms: Employees will be provided with uniforms to ensure a professional and cohesive team appearance.Daily Meal Allowance: A meal allowance will be loaded onto your credentials each workday during the US Open, allowing you to enjoy meals on-site during your shift.Exciting Work Environment: Be part of a dynamic team at a world-class venue, contributing to an unforgettable experience for players, staff, and fans.Come One, Come AllWe strongly encourage you to apply if you're interested; all unique backgrounds and experiences welcome!USTA is dedicated to providing equal employment opportunities for all individuals, regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity, or expression, pregnancy, veteran status, marital status, family status, alienage or citizenship status, creed, genetic information, or any other status protected by applicable federal, state, or local law.Apply Here (https://careers-usopen.icims.com/jobs/4868/2026-us-open-custodian-supervisor-%28seasonal%29/job?mode=apply&apply=yes&in_iframe=1&hashed=-336207880)Refer HereJoin our Talent Community!Join our Talent Community (https://talent.usta.com/test/talentcommunity/form ) to receive updates on new opportunities and future events.Posted Date4 hours ago(4/6/2026 3:03 PM)ID2026-4868CategoryGrounds & FacilitiesLocationUS-NY-Queens