Field Technician - Viasat

WE TRAIN! MUST HAVE TRUCK, VAN OR SUV. For a phone interview… Call, 682-267-5500 Compensation: $700- $1500+ on average Employment type: Contract. Kelstar is your authorized Viasat & HughesNet contractor offering sales, service, & installation of residential, multi-family and commercial satellite systems. We have a team of highly trained, highly professional contractors with one common goal: to provide our customers the best customer service experience. We strive to stand apart from our competition. Our sales staff, management & technicians are professionally trained, certified, & knowledgeable. Customer satisfaction is our number one priority. We have locations all over the United States. We are looking for people just like YOU! The Viasat | HughesNet Installation Contractor is responsible for providing excellent customer service through installing, troubleshooting, maintaining, and upgrading satellite broadband internet systems and equipment. ESSENTIAL DUTIES FOR INSTALLATION TECHNICIAN: Troubleshoots, diagnoses, repairs, replaces, and upgrades components. Checks satellite internet systems for correct functionality and optimal performance. Maintains accurate installation, service, and inventory records. Treats customers with respect, courtesy, and professionalism at all times. Listens to descriptions of problems, answering questions, and resolving issues per technical publications, and participating in on-going technical training. Supports co-workers and builds positive working relationships with all team members. Meets or exceeds performance goals and quality standards. Meets or exceeds productivity standards by prioritizing tasks and working efficiently Other duties as assigned EXPERIENCE/QUALIFICATIONS* FOR INSTALLATION TECHNICIAN: Must meet Viasat | HughesNet state-specific minimum age requirements, High school diploma or equivalent required. Must possess a valid driver’s license in the primary state of residence. Must be able to speak clearly, concisely, and to communicate effectively in a courteous and professional manner. Solid written communication skills required. Must be able to work full time, up to and including six days a week; which may include nights, weekends, and holidays, as required. Must meet company hiring criteria for pre-employment screening, including drug test, criminal background check, motor vehicle & driving record check. Must be able to expect and embrace change. SBCA and/or other industry certifications preferred Working knowledge of handheld electronics, including smart phones, iPads, etc., preferred Construction experience and electrician experience is a plus. Must have a truck, van, or suv. TOOLS REQUIRED: Basic Tool List Shovel ( Spade) Caulk Gun Safety Glasses 1/2 diameter – 1.5ft long wood drill bit (spade bit) 5/8 diameter – 1.5ft long wood drill bit ( spade bit) 1/2 diameter – 1.5ft long masonry bit 5/8 diameter – 1.5ft long masonry bit 1/4 in nut driver for drill / impact (deep well works best) 5/16in nut driver for drill / impact (deep well works best) 3/8 in nut driver for drill / impact (deep well works best) 7/16 in nut driver for drill / impact (deep well works best) 1/2 in nut driver for drill / impact (deep well works best) Flat head bit for drill / impact Phillips head bit for drill / impact 7/16 wrench 1/2 wrench Side cutters Regular pliers Phillips screwdriver Flat-head screw driver 1/2 nut driver screw driver Coax compression Tool Coax strippers 18 volt or bigger cordless drill/impact with 2 batteries AIM Meter, Birddog, etc. Windows Laptop Tool belt 24ft – 28ft Fiberglass extension ladder Inclinometer PHYSICAL REQUIREMENTS FOR INSTALLATION TECHNICIAN: Must be able to lift up to 80 pounds and climb extension ladders up to 40 feet in length and work on towers or tall commercial buildings. Must be able to work in dark, tight spaces, including attics and crawl spaces. Must be able to work outside in extreme weather conditions, including precipitation and temperature variations. Must be able to stand for extended periods of time. RELATED EXPERIENCE FOR INSTALLATION TECHNICIAN: Cable, wiring, satellite, security alarm, home theater, electrical, electrician, TV, internet, telecommunications, maintenance, repair, electronic, hand tools and power tools experience, OSHA, installation, materials, customer service, and military. Job Types: Contract, Commission Salary: Piece Rate, Commission & Bonus/Incentive options. Income based on experience and individual performance. Education: GED/High school. License: Driver’s License, Some locations may require additional license or certifications TBD. Required work authorization: United States.