Cloud Technician

Role will be based 100% Onsite in Hudson or Painesville, OhioJob description:At Tech Dynamix, we design, deploy, and support secure, modern technology environments for businesses across Northeast Ohio. We are hiring a senior, hands‑on Cloud Technician with proven experience building and owning Azure and hybrid environments in production.This role is not entry‑level and not support‑only. We are only interested in candidates who have personally designed, built, deployed, and administered Azure infrastructure, Azure Virtual Desktop, and Microsoft Entra ID hybrid identity environments.If your experience is limited to monitoring systems, handling basic tickets, or assisting senior engineers, this role is not a fit.What You’ll DoAzure & Cloud InfrastructureArchitect, deploy, and administer Azure environments end‑to‑endBuild and manage Azure Virtual Machines, storage, backups, monitoring, and cost optimizationDesign and support Microsoft Entra ID hybrid identity using Entra ID Connect or Cloud SyncImplement and manage MFA, Conditional Access, and identity security controlsIndependently troubleshoot complex Azure and hybrid identity failuresAzure Virtual Desktop (AVD)Design, deploy, and maintain full Azure Virtual Desktop environmentsCreate and manage host pools, session hosts, images, scaling plans, and updatesTroubleshoot FSLogix profile corruption, performance issues, and login failuresResolve AVD issues without escalation in most casesServer & Hybrid InfrastructureAdminister Windows Server, Active Directory, DNS, DHCP, and Group PolicyDesign and support hybrid on‑prem and Azure integrationsLead server deployments, migrations, upgrades, and decommissioningDiagnose and resolve root‑cause infrastructure issuesVirtualizationAdminister VMware ESXi and Hyper‑V environmentsBuild and optimize virtual machines and host resourcesManage snapshots, performance tuning, and storage constraintsMSP & Client WorkOwn tickets related to cloud, infrastructure, identity, and virtualizationLead or significantly contribute to Azure migration and modernization projectsProduce clear, accurate documentation for environments and changesProvide remote and occasional onsite supportWhat You Bring (Strict Requirements)Direct, hands‑on experience designing and deploying Azure environmentsDirect experience building and administering Azure Virtual DesktopDirect experience implementing Microsoft Entra ID hybrid identityExperience supporting production Azure environments you were responsible forStrong Windows Server and Active Directory administration skillsHands‑on VMware ESXi and/or Hyper‑V administration experienceStrong troubleshooting skills across cloud, identity, and virtualizationExperience working in an MSP or multi‑client environmentDo NOT apply ifYou have only supported environments built by othersYour Azure experience is limited to labs, coursework, or certificationsYour role has been primarily helpdesk, NOC, or escalation‑onlyYou have not personally deployed AVD or Entra ID hybrid identityNice to HaveAZ‑104 or equivalent real‑world Azure experienceFSLogix, Nerdio, PowerShell, or Azure migration experienceStrong networking knowledge including firewalls and VPNsWhy Tech Dynamix?People‑first culture with high standards and clear expectationsReal ownership of systems, not just ticket queuesInvestment in tools, training, and professional growthCollaborative environment where senior technical skill is valuedOpportunity to shape modern IT environments for local businessesBenefits:401(k)401(k) matchingPaid time offProfessional development assistanceWork Location: In person