General Manager

General Managers are the driving force behind our express car wash operation. The main goal for this position is to provide strong leadership and motivation to a team operating in a fast-paced environment while upholding the ModWash standard of a fun, safe, clean, efficient, and friendly experience for our customers. This position has a high potential for advancement as the company executes its growth strategy, so if you are a go-getter, enjoy interacting with customers, are interested in leading people and thrive being around cars and technology, this is the role for you. Essential Functions: Ensure customer satisfaction with every wash Create and maintain a fun, team-oriented workplace Grow the customer volume by driving sales and profitability for the wash Recruit, hire, train and coach team members Monitor care and maintenance of all wash equipment and tools Perform cash handling duties, including deposits, audits, and reconciliations Monitor inventory and supplies Maintain accurate HR records and timekeeping reports Monitor and control all labor, utility, and chemical costs Participate in weekly communication calls Handle and resolve any customer issues or complaints that arise Delegate responsibilities to the Assistant Team Leader and other team members Assume full profit and loss responsibility for the location Communicate operational performance to management Requirements: Excellent verbal and written communication Strong organizational skills and ability to prioritize Passionate about creating genuine connections with team members and providing excellent customer service to guests Physical Requirements: Ability to be active and outdoors in varying temperatures and weather conditions Ability to be on your feet for long hours at a time Ability to lift 25lbs Education: Must have a high school diploma or an equivalent 4 year college degree preferred (but not required) 4+ years in a leadership position is strongly preferred Prior P&L responsibility is preferred Basic information technology and computer skills Some mechanical knowledge is preferred, but a willingness to learn is a must Job Type: Full-time Pay: $50,000.00 - $65,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Employee discount Flexible spending account Health insurance Paid time off Vision insurance Shift: Day shift Night shift Education: High school or equivalent (Required) Experience: Employee evaluation: 3 years (Preferred) Customer relationship management: 4 years (Required) Retail sales: 4 years (Required) Management: 4 years (Required) Employee relations: 3 years (Preferred) Language: English (Required) Shift availability: Day Shift (Required) Night Shift (Required) Ability to Relocate: Pittsburgh, PA 15238: Relocate before starting work (Required) Work Location: In person