Sales & Customer Service Intern

Internship Position: Sales & Customer Service InternLocation: In‑person — Plymouth, MNSchedule: ~4 hours/day between 8:00 AM and 2:00 PM (flexible within that window), 20 hours weekly.Duration: June 2026 – December 2026Compensation: $20 per hour, with academic credit available if applicable.Company DescriptionEddie M’s Seafood specializes in high-quality seafood processing and distribution, catering to buyers who value excellence. Known for its collaborative approach, Eddie M’s ensures clients feel valued through every step of their seafood purchasing experience. As an innovative, one-stop-shop, the company simplifies the supply chain and delivers premium products with expert knowledge. Our commitment to quality and customer satisfaction defines who we are. OverviewThis in‑person internship is ideal for a student interested in gaining hands‑on experience in sales, customer service, and optional marketing support. The intern will assist with outbound communication, customer interactions, pricing updates, and administrative tasks that support the sales and marketing teams. Key ResponsibilitiesSales & Customer Service SupportMake outbound calls to customers and prospects for follow‑ups, reminders, or information gatheringAnswer inbound phone calls and route them appropriatelyUpdate pricing sheets, customer records, and internal databasesAssist with preparing quotes, proposals, and product informationMaintain CRM accuracy by logging calls, notes, and status updatesSupport daily administrative tasks to keep the sales team organized and efficient Marketing & Administrative Support (Optional Based on Interest)Assist with coordinating marketing materials, updating shared foldersSupport basic market research or competitor trackingParticipate in brainstorming sessions for promotions or customer engagement General Office SupportOrganize documents, update spreadsheets, and assist with routine office tasksHelp prepare materials for meetings or presentationsProvide support for special projects as assigned QualificationsCurrently enrolled in a college or university programStrong communication skills and comfort making outbound callsFriendly, professional phone presenceOrganized, detail‑oriented, and able to manage multiple small tasksBasic proficiency with email, spreadsheets, and general office softwareInterest in marketing is a plus but not requiredReliable transportation to Plymouth, MN What You’ll GainReal‑world experience in sales operations and customer serviceExposure to marketing workflows and campaign planningConfidence in professional communication and phone‑based outreachExperience with CRM tools, pricing updates, and administrative systemsMentorship and hands‑on learning in a supportive team environment