Technical Training

Technical Service & Customer Support Serve as the primary point of contact for technical support related to equipment, service requests, parts inquiries, and student support needs. Manage and support service-related activities, ensuring timely and effective resolution of customer and operational issues. Develop and maintain productive relationships with contracted service providers and technical partners. Coordinate service events and monitor performance, quality, and profitability to support departmental goals. Ensure service requests, repairs, installations, and maintenance activities are completed accurately and in accordance with established standards. Assist with parts repair activities, quality control processes, and equipment troubleshooting. Analyze service trends and recommend improvements to increase efficiency, customer satisfaction, and operational performance. Training & Instruction Develop, deliver, and facilitate technical training programs in assigned modalities and are...Technical, Training, Technical Support, Continuous Improvement, Instructor, Equipment Maintenance, Manufacturing