Business Development Manager
Company Description
United Facilities Group (UFG) has been delivering exceptional facility management solutions for over 28 years, offering expertise in building maintenance, janitorial services, landscaping, and more. As a family-owned and operated company, UFG is dedicated to creating clean, safe, and well-managed environments to support the growth and success of its clients. Unlike large corporations, UFG focuses on providing personalized service and fostering long-term partnerships. Clients trust UFG for its flexibility and commitment to meeting their unique needs, making it a reliable partner in facility solutions.Role Description
The Business Development Manager will lead growth initiatives for our organization within the Sales Department. This strategic role is responsible for expanding market presence, developing new revenue streams, and strengthening long-term client partnerships. The ideal candidate brings a strong background in sales strategy, relationship management, and market expansion within service-based or facilities, janitorial or real estate -related industries, property management or recruiting. This is a full-time, on-site position based in the San Francisco Bay Area.Client Relationship Management
Develop and execute business development strategies aligned with organizational goals and market opportunities
Identify, evaluate, and pursue new business opportunities through market research, networking, and industry engagement
Build and maintain strong relationships with prospective and existing clients to drive retention and repeat business
Lead contract negotiations and oversee proposal development to secure new accounts and partnerships
Collaborate with marketing teams to support lead generation, branding, and targeted growth campaigns
Utilize CRM tools such as Pipedrive, Aircall and Leadsourcing to manage pipelines, track performance, and analyze sales data
Manage outbound SEO, sales outreach (telemarketing), Marketing teams
Manage and coordinate with marketing team for creation of promotional materials and content
Coordinate with operations and leadership teams to ensure smooth onboarding and delivery of services
Monitor industry trends, competitive activity, and clients needs to proactively adjust growth strategies
Participate in Leadership meetings and trainings
Prepare executive-level reports, forecasts, and presentations to support strategic decision-making
Participate and lead Sales Presentations to prospective clients
Participate in client QBR's
Participate in monthly meetingsSkills & Competencies :
Proven success in business development, sales leadership, or related roles, preferably withinfacilities management or service industries
Strong proficiency with CRM systems and/or willingness to learn new systems quickly
Demonstrated ability to develop and implement strategic growth plans
Excellent negotiation and contract management skills
Effective project management and cross-functional collaboration abilities
Solid understanding of customer relationship management best practices
Knowledge of marketing strategies that support business growth and brand positioning
Exceptional communication, presentation, and interpersonal skills
Knowledge of Microsoft Word, Excel, PowerPoint
Analytical, customer-focused mindset with the ability to drive measurable results and KPI's
Bilingual: Fluent in both English and Spanish is a plus.Additional Requirements:
Ability to work in a fast-paced, dynamic environment.
Ability to drive to client accounts in Bay Area, Monterey and Sacramento area
Strong organizational and interpersonal skills, ability to prioritize effectively, and the ability to buildandmaintain client relationships.
Proficiency in communicating effectively with clients and resolving concerns or complaints
Ability to work in-office in Santa Clara, CA and occasionally other regional officesEducation :
Bachelor’s Degree(preferred) or equivalent work experience required (+6 years in Sales Manager capacity)·Salary & Benefits:
Base Salary: $78,000-$90,000
Commission for each new account opened
Health/Vision/Dental Insurance
PTO
Sick Time