Client Coordinator

Overview In this role you will process cases through CMS and client portals, verify eligibility, and manage high-volume data and medical records. You will coordinate with providers, respond to client inquiries, and ensure regulatory compliance to support insurance decisions. The position emphasizes data accuracy, timely communication, and documentation quality in a fully remote setting. You will contribute to the IDR initiative related to the No Surprises Act and help maintain trusted data flows across systems. Compensation / BenefitsMedical, dental & vision401(k) retirement planLife Insurance (Voluntary)Short and long-term disabilityHealth Spending Account (HSA)PTO / vacation / sick leave ResponsibilitiesProcess cases through CMS and client portals: enter, review, and verify eligibility and case informationData preparation and data entry: manage documentation, filing, and data accuracyPull and upload medical records from external sites into internal databaseRespond to client inquiries with updates and resolve questions promptlyMaintain workflow communication with QA teams about pending reports and progressCoordinate with providers to assign cases and update databasesEnsure compliance with HIPAA, CMS, and internal policies Key requirementsHigh school diplomaData entry experienceExcellent communication skillsDependable and computer savvyAccess to reliable internet and private workspaceExperience with medical records and insurance workflowsFamiliarity with CMS or client portals (preferred)Attention to detailattention to detailreliable and dependablestrong communicationdata entrymedical records managementinsurance workflows