Front Desk Receptionist Skin and Wellness Spa`

Job Description Benefits:401(k)Bonus based on performanceDental insuranceHealth insuranceAt Skin and Wellness Centre, we are dedicated to delivering exceptional, results-driven treatments in a refined and welcoming environment. We are seeking a polished, professional Receptionist who will serve as the face of our spa and play a key role in creating a seamless, elevated client experience.This is a high-impact, client-facing role ideal for someone who thrives in a fast-paced, luxury service environment and understands the importance of first impressions, attention to detail, and personalized care.Position OverviewAs the first point of contact, you will set the tone for every client interactionwhether in person or over the phone. You will manage front desk operations, coordinate scheduling, support our providers, and ensure that every guest experience is smooth, organized, and aligned with our brand standards.Key ResponsibilitiesWelcome clients with professionalism, warmth, and attention to detailManage appointment scheduling, confirmations, and follow-upsAnswer and direct phone calls with a high level of customer serviceCheck clients in and out efficiently, including processing paymentsPresent and sell retail products, treatment packages, and membershipsMaintain a clean, organized, and visually appealing front desk and spa environmentSupport daily operations including opening and closing proceduresCoordinate with providers to ensure smooth treatment flowAssist with administrative tasks, reporting, and client record managementContribute to spa events, promotions, and client engagement initiativesQualificationsPrior receptionist or front desk experience required (spa, medical, or hospitality preferred)Strong interpersonal and communication skillsHighly organized with excellent time managementProfessional appearance and demeanorAbility to multitask and remain composed in a fast-paced environmentProficiency in Microsoft Office (Word, Excel, Outlook) and booking systems such as MindbodyExperience with tools like Canva is a plus acrobatWhat We OfferHourly compensation: $19$22/hour (based on experience)Health, dental, and vision insurance401(k) planEmployee discounts on treatments and productsOpportunities for growth within a dynamic and expanding wellness brandSchedule & LocationFull-time position/ Part time positionMust be available for day and evening and weekends shiftsLocation: Falls Church, VAHow to ApplyPlease submit your resume and a brief cover letter outlining your experience and interest in the role to:mailto:contacthr@skinandwellnesscentre.com