Jira Administration Expert

Title: Jira Administration ExpertDescription:We're looking for a Jira Administration Specialist with deep expertise in managing complex Jira environments and building seamless integrations with Salesforce. The ideal candidate is a proactive problem solver who can streamline workflows, ensure system reliability, and help cross-functional teams get the most out of their tools.What You'll DoOwn the administration of Jira Software, Jira Service Management, and Confluence environmentsDesign, build, and maintain Jira-Salesforce integrations to ensure data accuracy and high performanceCustomize workflows, fields, screens, permissions, and notification schemes to meet business needsPartner with engineering, product, and business stakeholders to translate requirements into scalable Jira solutionsMonitor system health, manage upgrades, and resolve issues quicklyImplement automation rules using Jira Automation or third-party tools to increase efficiencyCreate and maintain documentation, best practices, and governance for Jira/Salesforce configurations and integrationsWhat We're Looking For4+ years of hands-on experience as a Jira AdministratorProven experience integrating Jira with Salesforce (native tools, APIs, or third-party plugins)Strong knowledge of Jira workflows, fields, screens, permissions, and automationProficiency with JQL and scripting tools (e.g., ScriptRunner, Automation for Jira)Solid background in system configuration, troubleshooting, and maintenanceStrong communication and problem-solving skills