Enterprise Solutions Specialist - Northern California

The OpportunityThis position is a remote opportunity in the Abbott Diabetes Care Division. We are helping people with Diabetes lead healthier, happier lives. As a global leader in diabetes care, Abbott is constantly working to deliver the highest quality products and unwavering support to our customers. Consistent and accurate glucose monitoring is the foundation of any diabetes management plan, so we're committed to continuous improvement in the way patients and professionals measure, track and analyze glucose levels.As an Enterprise Solutions Specialist (ESS), you will support the Strategic Account Executives (SAEs) to drive the adoption of the Abbott Diabetes Care (ADC) product portfolio, which includes continuous glucose monitoring (CGM), at health systems within an assigned territory. The role will partner with key clinical and administrative stakeholders on the design, implementation, and adoption of health system solutions to integrate ADC's product portfolio within healthcare facilities at target health systems with direction from the SAE.This is a filed based opportunity. The territory will be Northern California.What You'll DoCollaborate with SAEs as necessary on development of account strategy and execution plans at priority health systems within assigned territoryDevelop and maintain strong working relationships with customer stakeholders at healthcare facilities and HQ at target health systems throughout the clinical workflow advisory, implementation, and adoption processConduct existing workflow analyses and consult on workflow changes that need to occur with the implementation of new functionality and solutions in ADC's portfolioSupport solution implementation across customer facilities, effectively partnering with internal technical specialists, as needed, to develop and refine the solutionFacilitate proper change management in the clinical or operational environment, ensure proper testing of the solution, and establish a comprehensive training plan to provide for a smooth transition of the solution to the customerProvide staff support and training on workflows for onboarding patientsDefine and document desired outcomes and KPIs according to identified customer needsServe as an active member of professional IT / EMR implementation organizations (e.g., HIMSS, AMIA, etc.) and proactively share knowledge, experience, and lessons learnedExperience You'll BringRequiredBachelor's degree5+ years of work experience in one or more of the following: clinical consulting, field sales, product marketing, systems analysis, agency or medical/clinical experience within the medical device, pharmaceutical and/or biotech industryExcellent problem solving, relationship building, cross-functional collaboration, and project management skills Solution-oriented mindsetProcess management skills, including end-to-end mapping and systems analyses abilitiesProfessionalism when interacting with customersAbility to prepare and deliver effective oral and written communicationsSkilled in crafting and executing change management actions and communicationsProven ability to manage both projects and timePrior clinical training and adult education delivery experienceWillingness and ability to travel, including overnight 50% - 75%PreferredExperience as Registered Nurse or Registered Pharmacist in a hospital and/or outpatient environmentExperience developing or consulting on clinical protocols and / or workflowsDiabetes disease area knowledge and experience with related products (e.g. glucose monitors, pumps)J-18808-Ljbffr