University Admissions Specialist

Admissions Specialists at Academy of Art University are dynamic, charismatic customer service professionals who will encourage and engage with prospective students, and their families, by phone, email, and virtually, every day. They answer questions regarding the University’s schools of learning and provide guidance regarding the enrollment process. Admissions Specialists work and collaborate with other Admissions teams to effectively support the needs of prospective students. This fully remote position offers a rewarding opportunity to work with aspiring artists as well as our esteemed faculty.What We ProvideA collaborative and interactive work environmentThe chance to work with aspiring artistsContinual learning opportunities and great technologyThe opportunity to inspire, motivate and engage prospective students and families through various communication channelsThorough training and the ability to excel in this challenging and rewarding roleYou Will AchieveEffectively answering heavy inbound calls from prospective students and efficiently answering their questions regarding the University’s schools of learningMaking outbound calls to engage with artists and their families to provide guidance on their educational pursuitsMaintaining the highest level of customer service to students and their families at all timesGuiding students through the enrollment process, while providing accurate, current and comprehensive program knowledgeA commitment to go above and beyond to ensure students are set up for successComprehensive program knowledge and being able to communicate information about the Academy’s academic programs, student resources and policies and proceduresWhat You Will Bring to the TeamA positive attitude, high energy and a personable approachStrong desire to learn and ability to excel during the initial training periodStrong communication skills including exceptional and proven listening skillsHigh adaptability and positive engagement with diverse populationsExcellent time management and organizational skillsA Bachelor’s degree – preferredBilingual speaking ability is a plus but not a mustFlexibility to work hours between 9AM–6PM or 10AM–7PMBenefitsFull‑time employees health insurance401(k) optionsPaid vacation based on years of service (15 days’ accrual at start)Paid holidaysPaid sick leaveA commuter benefit programOpportunity to take one undergraduate course tuition free each semesterCompensation: $55,000.00–$70,304.00 annually based on experience and location.Application Deadline: June1,2026.Academy of Art University is an equal opportunity employer. All applicants will be considered regardless of age, AIDS or HIV positive status, marital status, domestic partnership, medical condition or genetic characteristics, race or national origin, pregnancy, religion, sex, gender identity, gender or sexual orientation, name change, citizenship, physical or mental disability, veteran status or other status protected by federal, state, local or other law. Academy of Art University will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Equal access to the hiring process, services, and employment is available to all persons. Applicants requiring accommodations to the application and/or interview process should contact the Human Resources Department at HR@academyart.edu. #J-18808-Ljbffr