Commercial Lines Account Manager

As a Mylo Account Manager, you will help Mylo service business owners leverage Mylo’s innovative digital technology and deliver a superior end-to-end experience. The Account Manager provides the highest level of customer service in servicing, supporting, and coordinating Clients' accounts. Services accounts that are typically within a carrier Service Center Responds to Client’s inquiries, maintains documentation of communications, existing issues, and issues resolutions Ensures AMS360 and ImageRight are up to date Quotes using Agent Hub and carrier websites Reviews quotes, policies and endorsements and makes requests for changes as needed Gathers and compiles information for remarketing of existing account that need to be requoted. Inputs Client information into data management system, ensuring accuracy and completeness Engages with Carrier Service Centers, Sales and Accounting Department as needed Performs other responsibilities and duties as needed Requirements: 1 year of Property & Casualty Insurance experience is recommended Property & Casualty Insurance License required Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint) Strong verbal and interpersonal communication skills required Ability to complete continuing education requirements as needed Ability to attend company, department, and team meetings as required, including industry training sessions via web meetings Ability to comply with all company policies and procedures, proactively protecting confidentiality of client and company information Ability to efficiently organize work and manage time in order to meet deadlines