Cloud & Platform Administrator (Hybrid, Must Reside In Buffalo/WNY Region)

At AAA Western and Central New York, our Associates are committed to providing our members with a totally satisfying experience. Therefore, we seek Associates who are dedicated to this purpose, people who truly demonstrate compassion, empathy and unsurpassed service. These are the people that help us create a loyal membership base that strengthens our mission—to be our members’ most trusted provider of high quality automotive, travel, insurance and other relevant products and services that offer safety, security, peace of mind, value and convenience.AAA Western and Central New York is regularly recognized as one of the best & healthiest places to work in the WNY & CNY area. In addition to a market competitive salary, Associates are eligible for a wide selection of benefits (dependent upon position) including:Medical, Dental, Life and AD&D InsuranceFlexible work schedulesPre-Tax & Roth 401(k) plan with company matchHealth Spending Accounts with company contribution & Flexible Spending AccountsCompany Paid Short-term & Long-term disabilityPaid time offTuition reimbursement & company-paid training programsFREE AAA membership & travel / product discountsPaid Volunteer Time Off Job Responsibilities30% Automation, Scripting, & Tooling: Use PowerShell, Azure CLI tools, or basic scripting to automate repetitive operational tasks. Assist in building and maintaining infrastructure templates and standardized deployment patterns. Support CI/CD and automation initiatives in partnership with application, data, and integration teams.20% Azure Cloud Operations & Administration: Support day-to-day administration of Azure resources including compute, storage, networking, and platform services. Assist with provisioning and maintaining environments across Development, Test, and Production. Help manage subscriptions, resource groups, access permissions, and standard configurations.15% Platform Support (Data, Integration, & SaaS Enablement): Support Azure components that underpin data platforms such as Databricks (networking, permissions, storage integration). Assist with enabling connectivity and security requirements for SaaS platforms (e.g., Salesforce, NetSuite). Work with senior team members to understand integration and platform dependencies.15% Security, Governance, & Monitoring: Assist with implementing role-based access control (RBAC), tagging standards, and basic governance policies. Help maintain monitoring and alerting using Azure Monitor and related tooling. Participate in operational reviews, troubleshooting, and continuous improvement initiatives.10% AI & Modern Tool Enablement: Help enable and support use of AI-enabled tools and Azure services in a secure, governed manner. Learn best practices for responsible AI usage, access controls, and operational support. Assist teams with adopting new tools that improve productivity and service delivery.10% Documentation, Collaboration, & Learning: Maintain clear documentation of environments, processes, and operational procedures. Learn from senior teammates and gradually take ownership of defined cloud components. Participate in team discussions, technical planning, and skills development activities.Job Specific Requirements Demonstrated curiosity and a strong desire to learn and adopt new technologiesStrong analytical and problem-solving mindset with attention to detailAbility to follow established standards and contribute to continuous improvementClear written and verbal communication skills with a collaborative team approachStrong sense of ownership and accountability for assigned platforms and servicesInterest in cloud-based data platforms or AI servicesDesired Technical Exposure (Not All Required):Microsoft Azure fundamentals (VNets, VMs, storage, access control)Windows Server or Linux system administration conceptsBasic understanding of networking and security principlesFamiliarity with automation, CI/CD, or infrastructure-as-code conceptsPhysical RequirementsAbility to perform routine office tasks that includes operating a computer for long periods of time, sitting, filing and communicating on the phoneAbility to perform all physical functions consistent with travel including sitting in airplanes and driving for long periods of timeMust be able to lift, carry, push, pull a maximum of 30 lbsStarting Range: $91,880 - $108,094This position does not offer visa sponsorship now or in the future.