Business Operations

About UsTurnkey is developer-first infrastructure for private key management, making it simple to create wallets, sign transactions, and automate on-chain actions through one elegant API, without ever exposing sensitive key material. Founded by the team who scaled Coinbase Custody from zero to a $100M+ ARR business and helped protect over $100B in crypto assets, Turnkey is tackling crypto security at its foundational level. Our mission is to make strong cryptography the default across the open internet the same way AWS made scalable computing the default for software.Our team is low-ego, high-agency, and high-autonomy, with a significant amount of combined experience in cryptography, security, and low-level systems. We're building the trustless, programmable infrastructure that will power the next wave of mass-market crypto applications and we're looking for people who want to shape what that future looks like.Your roleAs a member of the BizOps team, you’ll work on the company’s most critical problems across strategy, operations, product and BD, and you’ll have a chance to tailor your role to areas that most excite you over time. The right candidate for this role will fully embrace the chance to work on hard problems across every area of the business, be willing to get their hands dirty on knotty operational challenges, and be motivated by building new processes and functions from the ground up.What you’ll doThis is a highly varied role and could evolve in many different areas. Examples of some of the things you might work on:Conduct ongoing market research and competitive analysis to inform strategic decision-making and identify growth opportunitiesTake the lead on special operations projects like revamping our pricing, streamlining billing, or automating the onboarding experienceContribute to the expansion and maintenance of Turnkey’s core operating system, including the strategic and financial planning process, board materials preparation, measurement and reporting of company objectives, and operating cadenceProvide input on product development with insights from customer experiences and market trendsAssist with sales and BD efforts including: Participating in direct sales, building strategic partner relationships, creating sales materials, and summarizing sales learnings for the teamWhat we’re looking for2+ years of operations experience in a fast-paced, high-growth software company, ideally in addition to 2+ years honing your skills in a demanding, high-performance professional environmentStrong analytical skills with the ability to translate complex data into actionable insightsExecutive-level communication and interpersonal skillsDemonstrated passion for untangling tough problems and building scalable processesAdaptability, resilience, and comfort in a constantly evolving environmentStyle pointsPrior experience in a fintech, web3 or developer-focused startupActively tracking developments in the crypto ecosystem and opinionated on where it is goingWhat We OfferFull benefits, including medical, dental, vision, life, disability, HSA/FSA, 401(k) - detailed benefits overview available as we get further in the processPaid parental leaveUnlimited PTO$3,000/yr learning and development budget to attend industry conferencesMultiple team offsites per yearLunch stipendTurnkey is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law. We encourage individuals of all backgrounds to apply.