Account Executive, JSI Managed Services

Department: Corporate Services - SalesLocation: Atlanta, GADescriptionJSI invites you to join our team as an Account Executive on our Sales and Business Development team where you'll play a critical role in advancing broadband and telecommunications initiatives that expand connectivity and drive digital inclusion—while advancing your career within a mission-driven, growth-focused organization.About the Company:JSI is a leading full-service consulting firm specializing in broadband solutions. For over 60 years, we have provided independent communications service providers with expert financial, engineering, management, operational, regulatory, and strategic guidance. Our extensive industry knowledge and proven track record of success have empowered clients to achieve sustainable growth and profitability. With clients nationwide and a powerful presence in markets across the United States, JSI empowers rural and regional broadband providers to expand, evolve, and excel in a rapidly shifting digital world.Position Overview:The ideal candidate is a high-energy, early-career Account Executive who will support the growth of our JSI Managed Services business across Rural Broadband Providers, Utilities, Municipal Networks, and emerging Data Center operators.This role is ideal for a sales professional who began their career as a Sales Development Representative (SDR), Marketing Development Representative (MDR), Business Development Representative (BDR), or in an Inside Sales role and has successfully progressed into an Account Executive (AE) position with direct responsibility for managing opportunities, customer relationships, and closing business.The Account Executive will be responsible for building and advancing a credible CRM pipeline that converts into recurring managed services revenue. Primary focus areas include JSI’s Operate & Scale solutions portfolio within the Network Services practice area, including:SupportOne (Subscriber Support / Call Center Services)NOC X (Network Operations Center Services)VoipEra (Hosted Voice / UCaaS / Voice Services)· Additional JSI Managed Services offeringsThis individual will work closely with Sales Leadership, Marketing, Business Unit leaders, and Solution Experts to identify opportunities, qualify prospects, drive customer engagement, and support the expansion of JSI’s overall service footprint.ResponsibilitiesPipeline & Funnel Development:Build and maintain an actionable CRM funnel targeting Rural Broadband Providers, Utilities, Municipal Networks, and Data Center operatorsGenerate qualified new logo opportunities through outbound prospecting, marketing follow-up, industry networking, conferences, referrals, and account-based outreachMaintain disciplined CRM hygiene including opportunity progression, forecasting, notes, activity tracking, and competitive intelligencePromote opportunities through the sales stages with urgency, consistency, and professionalismManaged Services Sales:Position and sell JSI Managed Services offerings including:· SupportOne· NOC X· VoipEra · Additional Managed Services solutionsLead customer discovery conversations focused on operational efficiency, customer experience, network reliability, scalability, and cost optimizationCollaborate with internal SMEs and operational leaders to align customer requirements with JSI capabilitiesHelp onboard new managed services customers and support long-term customer relationship developmentCross-Sell & Strategic Growth:Identify opportunities to introduce additional JSI services including Professional Services, Engineering, Consulting, Cybersecurity, Regulatory, Grant, and Broadband Advisory servicesPartner across JSI Business Units to support broader account growth and customer retentionGather and report market intelligence, competitor activity, pricing trends, and customer feedbackPerformance Expectations:Build and maintain a healthy, credible CRM pipelineGenerate monthly managed services orders targets of approximately:· $60K – $90K per month in Total Contract Value (TCV)Drive new logo customer acquisitionContribute to overall JSI revenue growth initiativesDemonstrate disciplined CRM usage, forecasting accuracy, and funnel managementQualificationsRequired:2–5 years of overall sales experience with:· Early career experience in SDR, MDR, BDR, or Inside Sales roles· At least 2–3 years of experience serving in an Account Executive (AE) capacity with responsibility for managing opportunities and closing businessExperience selling within one or more of the following markets preferred:· Telecom· Broadband · Managed Services· Technology Services· SaaS· ISP or Infrastructure-related ServicesStrong communication, presentation, and relationship-building skillsComfortable with outbound prospecting and cold outreachCRM experience preferred (HubSpot, Salesforce, NetSuite, or similar)Highly organized with strong follow-up disciplineAbility to operate in a fast-moving, team-oriented environmentStrong curiosity, work ethic, and willingness to learnPreferred:Rural broadband, ISP, telecommunications, or managed services exposureExperience supporting recurring revenue or subscription-based sales modelsExposure to customer support, NOC operations, cybersecurity, or technical services environmentsParticipation in industry conferences or trade association eventsFamiliarity with MEDDICC, SPIN, Challenger, or similar sales methodologiesCompensation, Work Environment, & BenefitsCompensation:Base Salary: Approximately $75,000· Variable Compensation: Approximately $35,000+Compensation aligned to monthly Orders / Total Contract Value (TCV) performanceAdditional incentive opportunities tied to helping drive broader JSI Professional Services and Business Unit growthWork Environment:Hybrid / Remote work environmentPreference for candidates located near key JSI operational hubs or major broadband marketsAbility to travel periodically for customer meetings, conferences, and team collaborationLocation Preferences (in order of desirability):Dallas, Kansas City, Atlanta, Denver, Charlotte, Indianapolis, Houston, AustinBenefits:Competitive salary + performance-based bonusesComprehensive benefits package (medical, dental, vision, 401(k))Generous PTO and wellness opportunitiesOngoing professional development and educational opportunities