Service technician
Job Description:Individual to perform tasks in the office as they relate to Dispatch (50% of work duties) and Service Technician (50% of work duties).Dispatch roles/responsibility:Assisting the Service Technicians with obtaining the route informationObtaining and filing the paperwork from the Service TechniciansRunning reports and data entry (MS Excel)Service Technical roles/Responsibilities:Delivery and set-up of ION water bottles at customer locationsDriving company vehicle (standard truck modified for deliveries) within 100 mile radius of work location.Will use hand cart to load and unload/deliver bottlesMechanical, Plumbing and Electrical repair and installationRequirements:QualificationsMust have a clear DMV record (supplier will need to run check at time of offer)Must be able to lift up to 75lbs unassisted, and up to 200lbs with assistanceThe ability to use hand truck and pallet jacks to move heavier loadsMust have basic mechanics tools, i.e. channel locks, screw drivers, etc...HS Diploma or GED Equivalent1-year work experience demonstrated Customer Service skills.Proficiency in Microsoft Office (Word, Excel, Powerpoint) Proficient keyboarding skills.Desired Qualifications2 year degreeCollege coursework Chemistry eight hours preferred.1 year work experience in Dispatch for a Service Industry desirable.1 year work experience with multi line telephone and two way radio communications desirable.Working DOT knowledge.Experience with Water Treatment Industry in Logistics or Services.Plumbing ExperienceElectrical ExperienceMechanical ExperienceDesired Work Traits:Clear Thinker-ability to identify and prioritize action items quickly and efficiently.External Focus-Considers impact of actions and decisions on customers, industry, and public viewpoint. Measures performance through customer perception.Continuous Learner-strives to increase knowledge, skill and experience in function and industry.Excellent demonstrated professional communication skills-verbal and written.Teamwork skillsAbility to apply to carry out instructions furnished in written, oral, and diagram formTroubleshooting and problem solving skillsDependable, accountable and diligentInitiative