Volunteer Coordinator

Job TypeFull-TimePosition Summary:The Volunteer Coordinator recruits, trains, and manages volunteers to best support refugee and immigrant populations served by Lutheran Family Services of Nebraska.Job Duties:Support recruitment, interviewing, matching, supervision, and retention of volunteer staff for programs and services.Develop and implement effective volunteer recruitment strategies.Train, supervise, and coordinate all new volunteers, serving as primary point-of-contact throughout their service.Coordinate reception of community donations, storage, and allocation to programs.Research and report on volunteer activities completed within programs.Participate in continuous quality improvement activities.Assist volunteers in completing appropriate paperwork (i.e., background checks, references, etc.) and monitor timesheets.Maintain timely records of volunteer hours, mileage, and in-kind donations as required by program.File volunteer feedback/evaluation in database records for each assignment.Assist in tracking volunteer recognition activities provided by programs.Develop presentations and literature about volunteerism at LFS, presenting to the public when such activities are designated.Assist in the development and coordination of volunteer recognition activities.Maintain regular communication with current volunteers including monthly meetings, e-newsletters, and individual calls, among others.Provide and arrange client transportation to program-related appointments as needed.Required Skills/Abilities:Excellent interpersonal and customer service skills.Attention to detail, organizational skills, and proofreading abilities.Able to maintain confidentiality, and exercise judgment and diplomacy.Intermediate computer skills, including Microsoft Word, Excel, and Access.Valid driver’s license, current auto insurance, and ability to drive for organization business.Participate in the organization’s Performance & Quality Improvement (PQI) activities as assigned.Regular and predictable attendance, and promptness for work.Commitment to uphold the mission, vision, and values of Lutheran Family Services.Support Lutheran Family Services in the organization’s objective to be an inclusive and accessible workplace.Position Competencies: Verbal CommunicationWritten CommunicationRelationship BuilderHelpingOrganizingEducation and Experience:High School Diploma or equivalent is required; Bachelor’s degree is preferred.Experience in volunteer programming is preferred.Demonstrated understanding of and ability to work with people of diverse backgrounds.Valid driver’s license, liability auto insurance, and ability to drive a personal vehicle on a daily basis to transport clients safely within the community. Physical Requirements:Prolonged periods of sitting at a desk and working on a computer.Hybrid work environment (in office and remote).Laptop and company-issued cell phone.Travel to various office locations to support business needs, as needed and as applicable by region.Work a flexible schedule, including evenings and weekends to meet client needs (as directed).Lutheran Family Services is an equal opportunity employer. We do not discriminate against any employee or applicant for employment on the basis of age, race, religion, color, ethnicity, disability, gender, sexual orientation, gender identity, or national origin.