Front Counter Team Member

Position Type: Part-Time / Full-TimeHours: Approximately 6:00 AM 2:00 PM (morning and early afternoon shifts)Position OverviewThe Front of House Team Member is responsible for delivering an exceptional guest experience in a fast-paced, high-energy bagel shop environment. This role focuses on customer service, order accuracy, efficiency, and maintaining a clean and welcoming atmosphere during peak breakfast and lunch hours.Key ResponsibilitiesGreet every customer promptly with a friendly and positive attitudeTake accurate orders at the counter and/or POS systemPrepare and serve bagels with cream cheese, sandwiches, coffee, and beveragesMaintain strong knowledge of menu items, daily specials, and modificationsEnsure all orders are prepared quickly, correctly, and presented wellHandle cash, credit card, and mobile payments accuratelyKeep front counter, dining area, and beverage stations clean and stockedRestock bagels, spreads, paper goods, and beverages throughout shiftCommunicate clearly with kitchen staff to ensure smooth operationsAssist with opening and/or closing duties as assignedQualificationsFriendly, outgoing personality with strong communication skillsAbility to work efficiently in a fast-paced environmentReliable and punctual, especially for early morning shiftsBasic math and cash handling skillsTeam-oriented mindset with a willingness to help where neededPrevious food service or customer service experience preferred (not required)Physical RequirementsAbility to stand for extended periods of timeAbility to lift up to 2530 lbs (boxes of bagels, supplies, etc.)Comfortable working in a busy, sometimes high-pressure environmentWhat Were Looking ForPositive attitude and strong work ethicAttention to detail and pride in presentationAbility to stay calm and focused during busy rushesCommitment to cleanliness, organization, and customer satisfactionPerksMorning/early afternoon schedule (no late nights)Team-oriented, upbeat work environmentEmployee meal benefits (per company policy)Opportunity for growth within the companyRequired qualifications:Legally authorized to work in the United StatesPreferred qualifications:16 years or older