Senior IT Systems Engineer

At Perplexity, we're changing how the world finds answers. In 2026, we launched Computer, the defining product for the new era of agentic AI. Millions of people now use Perplexity to transform knowledge into action, and behind all of that sits the technology infrastructure that keeps a fast-moving company running.We're looking for an IT Systems Engineer who wants to do more than keep the lights on. This is an early, high-impact role where you'll build the systems and automations that let our team move even faster. You won't just respond to tickets. You'll figure out how to make them disappear. We give our IT team the same AI tools we build for everyone else, and we expect you to use them.This role is based in-person at our San Francisco office.What You’ll DoUse Perplexity's own Computer product to build AI automations, custom skills, and IT workflows that take repetitive work off your plateWork with agentic IT ticketing, building workflows that resolve common requests automaticallyHelp stand up new office buildouts as we growProcure, maintain, and administer computers along with office and audio/video technologyManage and optimize corporate software systemsOwn and improve our Mobile Device Management (MDM) setupRoll out and enforce strong security policiesAutomate the provisioning and management of user accounts and permissionsDeliver fast, effective support and untangle the hard problemsLead IT projects across endpoint management, security, and infrastructureTrain and support staff on IT systems, in person and remotelyQualifications5+ years of hands-on IT systems engineering experienceStrong skills in macOS and Google WorkspaceSharp troubleshooting instincts across MDM, Okta, and networkingHands-on expertise administering and automating Okta, including HRIS integrations and end‑to‑end user lifecycle automation using Okta Workflows; scripting experience with Bash or Python is highly preferredA solid grasp of cybersecurity fundamentals, including IAM, least privilege, encryption, and antivirusExperience running a ticketing system, including ITIL Problem Management and SLAsA track record of leading IT projects from upgrade to rollout with minimum supervisionClear communication and a genuine interest in automating away busyworkCompensation Range: $150K - $180K