Manager - Market Operations Engineering

At ERCOT, our diverse and dynamic work environment provides a platform on which employees can work together to build the future of the Texas power grid and wholesale market utilizing the latest technologies and resources. We encourage you to join our talented, dedicated workforce to develop world-class solutions for today and tomorrow’s energy challenges while learning new skills and growing your career.ERCOT is committed to fostering inclusion at all levels of our company. It is the cornerstone of our corporate values of accountability, leadership, innovation, trust, and expertise. We know that individuals with a wide variety of talents, ideas, and experiences propel the innovation that drives our success. An inclusive and diverse workforce strengthens us and allows for a collaborative environment to solve the challenges that face our industry today and in the future.Job SummaryManages Energy Demand Management team; supports demand response personnel, market participants, Public Utility Commission of Texas and nodal markets. Manages a professional staff that acts as functional experts for all Demand Response, Load Profiling and Automated Meter Reading (AMR) initiatives as well as other distribution connected resource. Prepares capital budgets for the department. Manages the development and implementation of new demand response, AMR and other distribution connected initiatives. Ensures that ERCOT provides support to the continued evolution and success of the existing markets. Ensures support of ERCOT’s demand response personnel, market participants, PUCT, and the new nodal markets.Job DutiesResponsible for hiring, coaching, training, and performance management of staffReviews and approves staff timesheets and leave requestsPrepares and recommends O&M and capital budgets for the departmentManages the activities of the ERCOT Demand Response group to develop and achieve departmental goals in support of corporate goalsManages the development and implementation of new demand response, AMR and other distribution connected initiativesEnsures that ERCOT provides support to the continued evolution and success of the existing marketsWorks to resolve complex problems related to the design and implementation of the new Nodal MarketLeads investigations and coordinates analysis to aid in the resolution of issues related to the new Nodal MarketEnsures that ERCOT demand response group follows the procedures established by ERCOT and the PUCTResolves Market Participant’s concerns regarding demand response as well as AMR and other distribution connected initiativesPromotes quality demand response through continuous process improvementDevelops and maintains strong expertise in ERCOT procedures and business rules related to demand response activitiesOversees demand response, AMR and other distribution connected related studies, evaluates findings, and recommends initiativesPrioritizes initiatives for demand response, AMR and other distribution connected improvementsAnalyzes business requirements for future system enhancementsAttends business meetings and collaborates with colleagues to develop “best practices” policies and procedures, and to identify and resolve issues to help create a flexible and efficient organizationOversees the development and delivery of Market Bulletins and other presentations on business rules, protocols and work processesServes as an expert in communicating demand response issues to ERCOT’s Governing Board, Regulatory bodies, and the Market ParticipantsPerforms related duties and activities as appropriateQualificationsEXPERIENCE8+ years of job-related work experience in excess of degree requirements.Electric utility operations and industry experience required. Market deregulation experience preferred.Experience in leadership/management preferred.EDUCATIONBachelor’s degree in Engineering, Business, Computer Science, or related field required.Or a combination of education and experience that provides equivalent knowledge to a major in such fields is required.Master’s degree preferredSalary will be based on overall experience as determined by ERCOT.WORK LOCATION – Taylor, TX:Employees will be required to be on-site in Taylor, TX at minimum 2 days per week, or more, as needed based on the business needs as determined by managementOn-site schedules are flexible or may be rotated based on business needs as determined by the ManagerRemote work is required to be performed from your Texas residence. Employees may opt to work on-site more than required or 100% of the timeThe foregoing description reflects the minimum qualifications and the essential functions of the position that must be performed proficiently with or without reasonable accommodation for individuals with disabilities. It is not an exhaustive list of the duties expected to be performed, and management may, at its discretion, revise or require that other or different tasks be performed as assigned. This job description is not intended to create a contract of employment with ERCOT. Both ERCOT and the employee may exercise their employment-at-will rights at any time.ERCOT is firmly committed to equal employment for all qualified persons without regard to race, sex, medical condition, religion, age, creed, national origin, citizenship status, marital status, sexual orientation, physical or mental disability, ancestry, veteran status, genetic information or any other protected category under federal, state or local law.Expected Salary Range$159,000 - $218,000