Contact Center Agent (Remote) – Studio Enterprise

Overview Studio Enterprise is seeking an energetic and motivatedContact Center Agentto join its Enrollment Services team. This is aremote, full-time rolewhere you'll be the first point of contact for potential student enrollments, helping direct inquiries to Admissions Consultants and building rapport with prospective students.This role is ideal for candidates with strong communication skills, customer service experience, and proficiency in Microsoft Office applications.Key DetailsJob Title : Contact Center AgentEmployer : Studio EnterpriseLocation : Remote (based in Columbus, OH)Salary : $16–$17/hourHours : Full-TimeSchedule : Occasional evenings and weekends as neededRole Overview As a Contact Center Agent, you'll handle incoming and outgoing calls, qualify leads, and transfer them to Admissions Consultants. You'll generate excitement about educational opportunities, meet productivity metrics, and ensure accurate reporting using auto-dialing systems.Key ResponsibilitiesMake outgoing and receive incoming calls from prospective studentsQualify leads and transfer calls to Admissions ConsultantsBuild rapport and generate excitement with potential studentsMeet productivity and performance metricsTrack and report calls using auto-dialing systemsSupport enrollment services and help students achieve their education goalsEligibility RequirementsEducation : High school diploma or GED (required)Experience : Call center experience preferred but not requiredSkills :Strong communication and customer service skillsProficiency in Microsoft Office (Word, Excel, Outlook)Ability to work independently and meet timelinesStrong organizational skills and attention to detailAbility to collaborate in team settingsOther Requirements :Must be upbeat, energetic, and competitiveExcellent attendance recordPrevious dialer experience is a plusMust be able to lift 15 poundsAvailable for occasional evenings and weekendsWork EnvironmentFully remote role (with potential office-based work if required)Standard workweek with occasional additional hoursRequires sitting at a desk and working on a computer for extended periodsMust comply withFERPA regulationsto protect student education recordsWhy This Role Stands OutRemote flexibility : Work from home with occasional office requirementsCareer growth : Entry-level role with exposure to enrollment services and admissions processesSupportive mission : Help students achieve their education goalsCompetitive pay : $16–$17/hour with full-time stabilityHow to Apply Click here to Apply via indeed.Submit your CV and a cover letter highlighting your communication skills, customer service experience, and proficiency with Microsoft Office applications.#J-18808-Ljbffr