Shift Leader

Dunkin'Dunkin' - Immediate Shift Leader NeededAre you passionate about delivering a great guest experience and leading a team to success?We are looking for talented Shift Leaders to join our Dunkin' team! As a Shift Leader, you will be responsible for coaching Crew Members to execute operational Brand standards and ensure a friendly guest experience. If you have a great focus, passion for excellence, and strong problem-solving skills, we want you on our team!Competencies:Great Focus:Understands and exceeds guest expectationsDisplays a sense of urgency with guestsResolves guest concerns promptlyPassion for:Sets high standards for self and othersConsistently meets or exceeds goalsContributes to overall team performanceProblem Solving and Decision Making:Identifies and resolves issuesMakes decisions effectivelyInterpersonal Relationships & Influence:Develops and maintains relationships with team membersOperates with integrity and treats others with respect Skills and Qualifications:Fluent in EnglishRestaurant, retail, or supervisory experienceMath and writing skillsBasic computer skillsAt least 18 years of age (where applicable)High School diploma or equivalent, preferred Responsibilities:Team Environment:Support a respectful team environmentCommunicate shift priorities, goals, and results with team membersSupport the training of crew membersProvide coaching and feedback to crew membersOperational Excellence:Create and maintain a guest-first culture in the restaurantResolve guest issues promptlyEnsure Brand standards, recipes, and systems are executedMaintain a safe, secure, and healthy work environment Profitability:Drive sales goals and resultsExecute restaurant standards and marketing initiativesManage cash over/short during the shiftEnsure all products are prepared according to Brand standards Location: OG/Damariscotta If you are a motivated individual looking to grow your skills in a fun and dynamic environment, apply now to become a part of our Dunkin' team!Supplemental payTipsBenefitsFlexible schedulePaid time offHealth insurance401(k)Referral programEmployee discount