Luxury Sales Advisor

Location: Dallas, TX (In-Office)This position requires you to be able to work out of our Dallas, TX office and cannot be done remotely.About UsGrand Caliber is a premier luxury watch store specializing in high-end timepieces. We pride ourselves on providing an exceptional experience for both buyers and sellers of luxury watches, maintaining the highest standards of authenticity, service, and expertise in the industry.Role OverviewWe are seeking a distinguished Luxury Sales Advisor to serve as the face of our Dallas showroom. This is a floor-based, client-facing role built for someone who thrives in the art of high-touch relationship selling. You will guide walk-in clientele, from seasoned collectors to first-time luxury buyers, through the discovery, selection, and acquisition of exceptional timepieces. This is not a transactional role; it is a relationship role, demanding expertise, presence, and genuine passion for horology.Key ResponsibilitiesServe as the primary point of contact for all walk-in and appointment-based showroom clients, delivering a white-glove experience from first greeting to completed saleCultivate lasting relationships with high-net-worth collectors, repeat buyers, and new clientele, understanding their tastes and proactively presenting relevant piecesGuide clients through the buying and selling process for luxury timepieces, including trade-ins and consignments, with full transparency and expertiseHandle and present timepieces with exceptional care and precision, maintaining the integrity of every piece in our inventoryAccurately log all client interactions, preferences, and sales activity in our CRM systemPartner closely with our authentication, service, and logistics teams to ensure a seamless client journeyMeet and exceed individual sales targets while embodying Grand Caliber's client-first philosophy at every touchpointSupport and contribute to a collaborative, motivated showroom team cultureRequired Qualifications2+ years of sales experience, ideally in luxury retail, watches, jewelry, or related fields Demonstrated success meeting or exceeding sales targets Strong interpersonal and virtual communication skills Experience working with high-end clientele Proficiency with digital sales tools, CRM systems, and remote client engagement Polished and professional presence for video or in-person interactions Bachelor’s degree preferred Preferred ExperienceExperience in watch sales, luxury timepieces, or high-end retail preferredKnowledge of brands such as Rolex, Omega, Cartier, and other luxury watch brandsExperience with CRM systemsMulti-lingual capabilities a plusExcellent written and verbal communication skillsWhat We OfferCompetitive base salary plus commission structurePaid time off and holidaysOngoing product training and professional developmentEmployee watch purchase programCareer growth opportunitiesPhysical RequirementsAbility to stand for extended periodsCapable of lifting up to 10 poundsManual dexterity to handle delicate timepiecesQualified candidates should submit their resume and cover letter detailing their luxury sales experience and passion for timepieces.Grand Caliber is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.