Grocery Store Assistant Manager

Location: Knox, Indiana Status: Full-time Job Summary Five Star Marketplace is seeking a dependable and motivated Grocery Store Assistant Manager to support daily store operations and assist the Store Manager in leading a high-performing team. This is a hands-on role that includes supervising staff, assisting customers, processing stock, filling shelves, and helping ensure smooth day-to-day operations. The ideal candidate is a strong team player and emerging leader who is comfortable working on the sales floor, stepping in where needed, and maintaining high operational and customer service standards. Key Responsibilities Leadership & Staff Support Assist with recruiting, onboarding, and training new employees Supervise team members during shifts and provide coaching and feedback Support a positive, respectful, and team-oriented workplace culture Act as manager-on-duty in the Store Manager’s absence Daily Store Operations Assist with opening and closing procedures Ensure proper staffing levels and smooth daily workflow Enforce company policies, safety procedures, and food-handling standards Help monitor store performance and operational priorities Inventory, Stocking & Merchandising Process incoming inventory, including receiving and checking deliveries Stock shelves, rotate product, and maintain backroom organization Monitor product levels and communicate ordering needs to the Store Manager Ensure shelves are faced, organized, and visually appealing Verify pricing accuracy and signage Customer Service Lead by example in providing friendly, efficient customer service Address customer questions, concerns, and complaints professionally Assist with in-store promotions and seasonal merchandising Help maintain store cleanliness and overall appearance Scheduling & Administration Assist with preparing weekly schedules and ensuring shift coverage Support basic sales tracking, reporting, and operational planning Communicate effectively with management, staff, and vendors Qualifications Prior supervisory or lead experience in grocery or retail (1–3+ years preferred) Willingness to perform hands-on work, including stocking and floor coverage Strong communication and interpersonal skills Customer-focused mindset with problem-solving ability Basic understanding of inventory control and merchandising practices Ability to multitask in a fast-paced environment High school diploma or equivalent required Experience with point-of-sale systems preferred Schedule Mix of weekday and weekend shifts Some evenings required Flexible scheduling available Benefits Paid vacation Competitive pay based on experience Flexible schedule Stable, long-term employment opportunity Opportunities for advancement Must pass background checks including criminal and credit. About Five Star Marketplace Five Star Marketplace is a locally focused grocery store serving the Knox, Indiana community with pride. Located in the heart of Knox, we’re committed to providing fresh products, everyday essentials, and friendly service our neighbors can count on. Our team is at the center of everything we do. We believe in creating a positive, respectful workplace where employees are supported, trained, and given opportunities to grow. Whether you’re starting your first job or building a long-term career in retail, Five Star Marketplace offers a dependable environment where hard work and teamwork are valued. We’re proud to be part of the Knox community and to offer a workplace that reflects those same values—integrity, reliability, and customer care.