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Director, Professional Liability & Cyber Claims
Jersey City, NJMarch 31st, 2026
Job DescriptionPosition OverviewOur client, a nationally recognized insurance carrier, is seeking a Director, Professional Liability & Cyber Claims to serve as a senior individual contributor within their claims organization. You'll be trusted with high-impact matters at the intersection of technology, risk, and insurance. This role calls for sharp judgment, clear communication, and the confidence to independently steer complex claims from intake through resolution.Salary$110,000 to $160,000+/year base salary (based on experience)Annual target bonusComprehensive benefits package (health, dental, vision, 401k, etc.)Opportunities for professional development and advancementRequirements5+ years of experience in claims handling Professional Liability (D&O, E&O, EPL, Cyber, Fiduciary, etc.) or a closely related fieldExperience with cyber or technology-related claims is highly desirableJuris Doctor preferred but not mandatoryAbility to obtain and maintain required adjuster licenses (resident/home state and additional states as needed)Job DescriptionTaking ownership of sophisticated cyber and technology-related claims, including both first-party and third-party mattersInterpreting policy language and making well-reasoned coverage determinations with speed and precisionDirecting investigations by leveraging internal specialists and outside experts while aligning with established Financial Lines standardsDeveloping the claim story as it unfolds-assessing responsibility, quantifying loss, and evaluating financial exposureEstablishing and actively managing indemnity and expense reserves, supported by clear rationale and documentationProducing focused, high-quality reports that summarize risk, strategy, and status for stakeholdersManaging external partners such as defense counsel, forensic vendors, and other service providersRepresenting the company at mediations, settlement discussions, hearings, or trials when requiredBuilding credibility and trust with insureds, brokers, attorneys, and internal business partnersMaintaining a well-organized portfolio of active claims and proactively driving files toward resolutionEnsuring all handling complies with regulatory requirements and fair claims practices standards
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