Inside Account Representative (Industrial/Trades)- REMOTE in Jacksonville, FL or New Braunfels, TX
Must reside in the state(s) specified above. This position is only open to residents in the state(s) specified above.This role will have remote flexibility with an in office presence as needed. Candidates must be within a comfortable driving distance of a local facility to be considered.This role will be based out of the location below:New Braunfels, TX - 1511 Common St, New Braunfels, TX 78130Jacksonville, FL - 9000 Southside Blvd, Jacksonville, Florida 32256 Preferred Qualifications3 + more years Sales / Sales Support experienceCustomer Support & Success experienceBusiness to business (B2B) Sales Experience is a plus!Knowledge of facilities products such as hardware, electrical, lighting, is a plus!Organizational skills & Professional phone etiquette.Comfortable in a Inbound / Outbound Phone Call environmentIndependent and Accountable Self Starter.Proficiency in MS Excel and Salesforce, or similar CRM.Experience with consultative selling/solution selling preferredProven ability to meet or exceed sales goals in a remote / hybrid position.Job SummaryIncrease business revenue by seamlessly processing and satisfying customer orders and quotation requests. Maintain margin targets and enhance profitability by building relationship value leveraging a consultative selling process.Major Tasks, Responsibilities, And Key AccountabilitiesAchieves sales goals and targets using acceptable business practices and tools.Delivers and expands business revenue and customer base by prospecting, developing, and maintaining positive relationships with new and existing customers.Utilizes market and industry knowledge to generate new opportunities, assist customers in forecasting needs, and developing quotes.Enters and fulfills orders, manages inventory and projects, and obtains the highest return on investment (ROI) through innovative solutions.Achieves and maintains sales, margin, and profitability targets leveraging consultative selling process, HD Supply business practices and tools. Leverages industry knowledge and negotiation skills to negotiate fiscally advantageous volume/discount tradeoffs through knowledge of market pricing elasticity.Nature and ScopeMay modify processes to resolve situations.Under limited supervision, relies on experience and exercises independent judgment to determine the best approach to achieve desired outcomes. Course of action is often determined by interpreting procedures and policies. Work typically involves periodic review of output by a supervisor or direct customers of the process.Is sought out and/or assigned to provide general guidance/direction, training, and technical assistance to junior level support personnel. Contributes to employees' professional development but does not have hiring/firing authority.Work EnvironmentLocated in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.Typically requires overnight travel less than 10% of the time.Education And ExperienceTechnical certification or associate degree may be required in some areas. Generally 5-7 years of experience in a related area of responsibility.Our Goals for Diversity, Equity, and InclusionWe are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.Equal Employment OpportunityHD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.