Help Desk II - CURRENT WI residents only

Top Required Skills & Years Of Experience At least 1 year of experience working with digital tools, systems, or platforms with a demonstrated ability to quickly learn new technologies. At least 6 months of experience in a customer service or client-facing role, with proven success in resolving issues and building positive relationships. At least 6 months of experience working in team-based environments, actively contributing to shared goals and engaging in open communication with colleagues.Other required Skills: Experience providing IT support in a professional setting Experience working with Microsoft Office Suite Experience providing identity management administration Experience working with a web-based ACD systemCandidates must be CURRENT WI residents. No relocation is allowed. This position requires to be onsite.