Associate gateway agent

Associate Gateway Agent C.H. Robinson is seeking an Associate Gateway Agent to join our Ocean Gateway team. The Associate Gateway Agent is an entry level role where you will be responsible for managing and operating the shipment lifecycle for assigned consolidations. This position involves the preparation, distribution, and maintenance of documents across various geographical regions. You will gain valuable experience by managing and overseeing tasks related to each shipment, as well as handling daily communication, reporting, and email management. Success in this role is achieved through a strong commitment to exceptional customer service and operational excellence. If you are eager to start your career in logistics and contribute to a dynamic team, we encourage you to apply for this exciting opportunity at C.H. Robinson.At C.H. Robinson, we're firm believers in the power of in-person collaboration to fuel innovation and support training. In this role, you will engage with peers on-site 5 days a week, igniting creativity and driving impactful results. Upon successful completion of your training, you will then switch to 2 days a week in the office, working the rest of the time from home. This role strikes the perfect balance between teamwork and autonomy.Responsibilities: The duties and responsibilities of this position consist of, but are not limited to, the following:Master end-to-end international shipping processes, documentation, and terminology from purchase order to final deliveryInitiate, prepare, and assemble required documents for air, LCL, and FCL shipmentsProcess, distribute, and release accurate paperwork to carriers, customers, and agents on scheduleExecute and coordinate shipment tasks to meet customer SOPs, service levels, and compliance requirementsCreate, maintain, and update shipments in Navisphere, ensuring complete, accurate dataSafeguard master consolidation integrity, including routing, eManifest status, master-level Incoterms, and documentationMonitor milestones and proactively resolve exceptions to keep freight movingCommunicate clearly and promptly with overseas offices, agents, and vendors to ensure a smooth flow of shipmentsPartner cross-functionally and promote a positive, supportive team cultureRequired Qualifications: High school diploma or GEDPreferred Qualifications: Associate or bachelor's degree from an accredited college or university in a related fieldProficient in Microsoft Office Suite of programsStrong communication skills (written and verbal)Demonstrated prioritization, time management, and attention to detail and accuracy skillsDemonstrated strong decision-making skills, problem solving and conflict resolution skillsHigh level of attention to detailAbility to work in a fast-paced and deadline-driven office environmentValues a diverse and inclusive work environmentWe will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.Compensation Range $19.95 - $31.59The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location. Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we're building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We're committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.EOEDisabledVeteranYour total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:Three medical plans which include Prescription drug coverageEnhanced Fertility benefitsFlexible Spending AccountsHealth Savings Account (including employer contribution)Dental and VisionBasic and Supplemental Life InsuranceShort-Term and Long-Term DisabilityPaid observed holidays2 paid floating holidays for U.S. hourly employeesFlexible Time Off (FTO) offered to U.S. salaried employees no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and CanadaPaid parental leavePaid time off to volunteer in your communityCharitable Giving Match Program401(k) with 6% company matchingEmployee Stock Purchase PlanPlus a broad range of career development, networking, and team-building opportunities