Office Manager

Office Manager We're looking for a highly organized Office Manager to oversee daily operations, streamline administrative processes, and ensure top-notch customer service. This role requires strong attention to detail, time management skills, and the ability to coordinate between customers, staff, and vendors.Key Responsibilities:Oversee office operations, ensuring smooth communication and workflow.Manage customer interactions, including inbound/outbound calls, emails, and showroom visits.Schedule and coordinate estimates, installations, and follow-ups.Process accounts receivable, reconcile sales and accounting software transactions, and prepare bank deposits.Review order confirmations from vendors for accuracy.Assist with payroll processing and timesheet reconciliation.Support estimators with customer follow-ups and job scheduling.Work with technicians and vendors to troubleshoot field issues and find solutions.Maintain organized filing systems for estimates, work orders, and customer records.Preferred: 1-2 years of experience in residential glass (ordering, estimating, or office/project management). High school diploma or equivalent (college degree preferred). Proficiency in Microsoft Office (Word, Excel); QuickBooks Online experience is a plus. Excellent verbal and written communication skills. Ability to pass a background check and drug test. *Eligibility for company benefits is optional and contingent upon completion of an initial employee probationary period. Compensation: $20.00 - $24.00 per hour