Software QA Engineer (Remote)
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About The Company:
Frontdoor is a pioneering company dedicated to transforming the way homeowners maintain and repair their most valuable asset—their homes. As the parent organization of two leading brands, we bring over five decades of experience in delivering comprehensive home protection solutions. Our services include extensive networks of pre-qualified professional contractors, enabling us to provide reliable and timely home repair and maintenance assistance. Our flagship brand, American Home Shield, is recognized as the category leader in home service plans, serving approximately two million members. It offers homeowners budget protection and convenience by covering up to 23 essential home systems and appliances. Leveraging innovative technology, such as our Streem platform, we have developed a cutting-edge, all-in-one app that connects homeowners directly with experts via real-time video chat for diagnosis and resolution of issues. The app also provides DIY tips, discounts, and additional benefits, making home maintenance more accessible and efficient. For more information, visit frontdoorhome.com.
About The Role:
We are seeking a highly skilled and results-driven Quality Engineer to join our dynamic team. In this role, you will collaborate closely with Product Managers and Developers to understand product features, technical implementations, and ensure our digital platforms, websites, and products consistently meet high standards of quality and performance. The ideal candidate will possess strong interpersonal and communication skills, with the ability to work independently and as part of a team. Your primary responsibilities will include designing, developing, maintaining, and executing various types of test cases such as smoke, regression, functional, and performance tests, all aligned with business requirements and technical specifications. You will analyze software internals, debug issues, review logs, and develop automated testing solutions using appropriate scripting and automation tools. Additionally, you will be expected to introduce innovative testing practices, improve testing efficiency, and communicate testing metrics effectively to stakeholders. This role requires a deep understanding of the Software Test Life Cycle (STLC) and Defect Life Cycle, along with maintaining and enhancing automation frameworks and test data management. You will also support and mentor peers, fostering a collaborative environment. The role involves working with tools like JIRA, XRAY, LambdaTest, Browserstack, Applitool, Kafka, Splunk, Snowflake, and Postman to execute testing strategies effectively.
Qualifications:
- Bachelor’s degree in Computer Science, Electrical Engineering, or a related field; Master’s degree preferred
- Minimum of 5+ years of relevant experience in software quality assurance and testing
- Strong experience in writing, maintaining, and executing functional test cases
- Expertise in UI automation frameworks such as Selenium or Playwright
- Proficiency in testing and automating REST APIs and Protobuf services
- Hands-on experience with SQL and database testing (e.g., MongoDB, Oracle)
- Ability to build test automation frameworks and CI/CD pipelines from scratch using tools like GitLab or GitHubProficiency in programming languages such as Java, JavaScript, JSON, or Playwright
- In-depth understanding of the Software Test Life Cycle and Defect Life Cycle
- Excellent communication skills for conveying testing metrics and insights
- Strong team collaboration skills, with a proactive approach to mentoring and supporting peers
Responsibilities:
- Design, develop, maintain, and execute smoke, regression, functional, and performance test cases aligned with business and technical requirements
- Analyze software internals, debug issues, review logs, and develop automated tests to improve testing efficiency
- Continuously introduce new tools, ideas, and innovations to enhance testing practices and effectiveness
- Maintain and enhance automation frameworks, including test data management and test environment setup
- Regularly communicate testing metrics, insights, and status updates to stakeholders and cross-functional teams
- Support defect tracking, reporting, and resolution processes to ensure high-quality releases
- Collaborate with developers, product managers, and other team members to ensure comprehensive test coverage
- Mentor junior team members and promote best practices in testing and automation
- Utilize tools such as JIRA, XRAY, LambdaTest, Browserstack, Applitool, Kafka, Splunk, Snowflake, and Postman for various testing activities
Benefits:
- Comprehensive health insurance including medical, dental, and vision coverage
- Life and disability insurance plans
- Wellness programs including weight loss and smoking cessation support
- Matching 401(k) retirement savings plan
- Participation in employee stock purchase plans
- Paid time off and holidays
- Professional development opportunities and ongoing training
- Collaborative and innovative work environment
Equal Opportunity
Frontdoor is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.