Flight Representative Coordinator (On-Site, Long Island)

WHO IS AIR CHARTER SERVICEAir Charter Service (ACS) is a leading aircraft charter company that provides passenger and cargo aircraft charters worldwide.To put it simply, we are the middle person between the clients and the operator. Our Sales Consultants manage the full travel/sales cycle so all our clients have to do is fly! Our clients consist of high-net-worth individuals, CEOs, celebrities, the rich and famous, and many more!With offices across the globe, including North America, South America, Europe, CIS, Africa, the Middle East, Asia, and Australasia, ACS offers personalized charter solutions using local knowledge.ACS is a rapidly growing company, generating over $1 billion in revenue and arranging more than 25,000 charter flights annually.A DAY IN THE LIFEBuild and maintain working relationships with the Flight Representatives and ACS Private Jets departments.Develop and refine processes to continually improve effectiveness and efficiency.Schedule and coordinate Flight Representatives to maximize coverage and efficiency, including assigning one representative to multiple flights where appropriate.Act as the main point of contact for charter consultants globally, ensuring all Flight Representatives receive all necessary information to deliver a seamless service on the day of the flight.Monitor booking forms and report data whilst proactively liaising with consultants to arrange Flight Representative coverage.Oversee and produce accurate records and reports for the number of reps achieved monthly for Flight Representatives across the U.S. and Canada.Ensure Flight Representatives complete post-flight visit reports via the Flight Rep App/email template to keep accurate service records.Lead on projects to assist on future growth of the Flight Representative department (e.g. review data to validate Flight Representative growth)Collaborate closely with non-sales departments, recognizing their vital role in ACS’s overall success.Adapt communication style to suit the needs of clients, colleagues, and stakeholders.Follow company procedures methodically to safeguard both ACS and its clients. WHAT DO WE LOOK FORDetail-oriented with strong organizational, problem-solving and relationship-building skills.Self-motivated with a drive to continually improve and achieve goals.Resilient and adaptable, with the ability to work flexibly outside standard hours if needed.Excellent verbal and written communication skills.Comfortable working independently whilst thriving in a collaborative team environment.Previous experience with Microsoft SuiteCOMPANY CULTUREA dynamic and fast-growing companyModern office with luxury amenities in the RXR PlazaBalance between independent and team-oriented workA welcoming, enjoyable, and interactive environment – seasonal events and team night outingsMonday to Friday, office-based positionFuture work-from-home opportunities; 1x day a weekWHAT IS IN IT FOR YOU$65K USD salaryClear path for career advancementJob stability and leadership support for developmentAffordable health, dental, and vision insurance plans401K retirement savings plan with generous employer match!Life insurancePaid maternity/paternity leave20 days to start in vacation time, and more earned each yearPaid sick time12 paid public holidaysAdditional paid leave for your birthday, wedding, moving house, holiday shopping, and moreJoin Christina as she walks through what it really means to be one of our flight representatives. From checking the catering and reviewing final details with the crew, to making sure the cabin is spotless and every last touch is in place, she’s there to ensure everything is up to scratch before departure!✈️ - https://bit.ly/4m5msGRDiversity & Inclusion: Air Charter Service Inc. is proud to be an Equal Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.WHAT ARE THE NEXT STEPS?Submit your resume to us today and a member of our recruitment team will be in touch!