Administrative Assistant and Program Coordinator

Rivers is seeking a full-time Program Coordinator and Administrative Assistant to support the Executive Director of the Performing Arts at Rivers. This role is fully onsite and not eligible for remote work.Customer Service and Communications Serve as primary point-of-contact via phone and email, including routing calls as necessary and answering parent/student questions Provide basic support for faculty including answering scheduling questions and providing student information Manage and process mid-year progress reports and end-of-year evaluations for over 500 students Direct new student inquiries to the appropriate department, and assist with scheduling placement interviews Program Coordination and Support: Manage the workshop and recital program, including coordinating weekly workshops across five departments and managing accompanist scheduling Arrange room reservations for specific events, together with all necessary logistics Produce weekly student recital programs and other periodic concert event programs Assist with administrative tasks for special projects including monthly concerts, annual competitions, ensemble and Summer Music auditions, and development campaigns and events Manage annual school calendar, including lesson room bookings for all faculty, ensemble rehearsals, and special events Assist with billing for over 800 students Other Administrative Support: Manage day-to-day office needs including office supply orders, maintenance requests, and support for teachers and other office staff Maintain and update student files Assist with events as needed Other tasks as assigned Qualifications: Minimum Education and Experience: At least 2 years of work experience in a customer service or office environment. Musical background is preferred. Must be proficient with Microsoft Office, Zoom, Google Meet, Mailchimp, Google Docs and Calendar, Jotform, and other web applications as well as telephone and email. Required Skills: Ability to politely deal with customer requests and juggle multiple tasks simultaneously Demonstrated attention to detail and organizational skills Ability to manage competing priorities Excellent verbal and written communication skills Ability to work well with a diverse group of co-workers Ability to enter and manage large amounts of data accurately and learn how to use school’s constituent management databases How To Apply: To apply, please click on www.riversschoolconservatory.org/careers/ Apply by: September 29, 2024 Salary: $50,000 - $60,000 / Per year About this Organization: The Rivers School Conservatory is widely known throughout Metro-West Massachusetts as a home for musical excellence. Attracting 900+ students from more than 40 towns, we offer music lessons to students ages 3 and up. Through private instruction, workshops, recitals, ensembles, and special events, these students grow as musicians and as people. Alongside scales, chords, and harmonies, they learn perseverance, confidence, and leadership. Every step of their journey is supported by our caring and impressive faculty. Teaching artists at The Rivers School Conservatory are well-respected experts in their fields. Their teaching introduces students to a world of opportunity that leads to careers in music, as well as success in whatever goals students pursue. Most importantly, their direction and mentorship prepares students at The Rivers School Conservatory for a lifetime of musical learning.