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Manager, Software Engineering - B2B

The Manager, Software Engineering – B2B is a strategic and technical leadership role responsible for overseeing B2B functions at Crate and Barrel. This role includes ownership of B2B specific systems and end-to-end design and coordination with engineering partners of B2B solutions that support processes such as business customer experience and onboarding, pricing and promotions, quotes, purchase order, invoicing, and inventory allocation and fulfillment. You will ensure the stability, reliability, and performance of the current processes, while supporting the roadmap for future modern B2B systems and MACH-based integrations. You will also hire, lead, mentor, and scale a high-performing team, driving operational excellence, collaboration, and continuous learning across engineering and operations. This role combines operational leadership, technical expertise, and people management to deliver consistent, high-quality solutions within B2B business.This position is fully remoteThis role is an People Leader position A day in the life as a Manager, Software Engineering…Hire, lead and manage a software engineering team, fostering a culture of innovation, collaboration, and high performanceEnsure ongoing stability and performance of B2B functions, providing operational support, and cross-functional collaborationDefine and drive the technical strategy and roadmap for the team leveraging your comprehensive understanding of systems, tools, and applications in B2B area, collaborating with product leadership, architects and business stakeholders to align priorities and ensure delivery of solutions that meet organizational and product goalsFacilitate the collaborative planning, execution, and timely delivery of complex software solutions and features, fostering adaptability to changing priorities and ensuring the consistent delivery of high-quality software that meets evolving needsCollaborate with the product manager and stakeholders to define and prioritize the product backlog, iteratively shaping requirements and timelines within agile planning processesChampion engineering and agile best practices, operational excellence, and continuous improvement initiatives for your teamLead and mentor a team of software engineers, fostering their professional growth through regular coaching, feedback, and the provision of opportunities for skill development and career advancementManage resources and hiring for your engineering organization while ensuring fiscal responsibilityDrive technical decision-making processes, ensuring robust and scalable architectural choicesEstablish and monitor key performance indicators (KPIs) for engineering quality, productivity, and deliveryCommunicate effectively with senior leadership regarding strategy, progress, and challengesWhat you'll bring to the table...Strong leadership and organizational management skills, with experience managing a high-performing engineering teamDeep understanding of software development processes, agile methodologies, and modern engineering practices at scaleExcellent strategic thinking, project management, and execution skillsExceptional communication, interpersonal, and stakeholder management abilitiesProven ability to mentor and develop engineersStrong technical acumen with the ability to guide architectural decisions and resolve complex technical challengesExperience with resource planning, budget management, and strategic hiringAbility to drive change and foster a culture of continuous improvement and innovationStrong understanding of cloud technologies, API integrations, scalable architectures, and DevOps principlesStrong business awareness and ability to translate business needs into technical strategiesStrong understanding of financial implications in decision-making, ensuring responsible use of company resourcesWe'd love to hear from you if you have...8+ years experience in software engineering with at least 3+ years in leadership role overseeing an engineering team or a significant engineering functionBachelor's or Master's degree in Computer Science, Software Engineering, or a related field (or equivalent practical experience).Proven track record of successfully leading and delivering large-scale cloud-native, api-first, complex software modernization projects in an agile environment.Demonstrated ability to think strategically and execute methodically.