Patient Facilitator/Coordinator

Job Title: Telehealth Patient Facilitator – Novice Location: Torrance, PA 15779 Schedule: Monday – Friday, 8:00 AM – 5:00 PM Pay Rate: $18.50/hour, paid biweekly About the Role Support telehealth providers and patients by coordinating appointments, preparing documentation, and ensuring smooth, compliant virtual care sessions within a clinical setting. Interested? Text 469-890-1205 , email mmeredith@alinestaffing.com , or apply today! Why This Role Stands Out Interested in healthcare but not hands-on clinical work? Like being a person that keeps everything running smoothly? Want exposure to telehealth, mental health, and clinical operations? Key Responsibilities Prepare treatment rooms and gather all required documentation for telehealth sessions Fax, scan, and send patient records to providers; receive and process post-visit notes and orders Educate patients on telehealth processes, including confidentiality and consent Assist providers with telehealth equipment and ensure systems are fully operational Coordinate scheduling and monitor no-shows, adjusting clinic flow as needed Support patient flow in and out of telehealth sessions and remain present during appointments Maintain accurate documentation and ensure all required forms are completed Communicate with nursing staff to ensure proper handling of notes and pharmacy orders Assist with training and onboarding of new telehealth providers Required Qualifications Ability to work onsite in Torrance, PA 15779 Strong communication and organizational skills Ability to multitask in a structured healthcare environment Basic computer skills (email, scanning, documentation handling) Preferred Qualifications Knowledge of telehealth processes and procedures Background in mental health or healthcare Administrative or medical assistant experience Work Environment Clinical setting within a state hospital Structured, process-driven environment Team-oriented with patient interaction (non-clinical) Interested? Text 469-890-1205 , email mmeredith@alinestaffing.com , or apply today! Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance