Sales Operations Specialist

SummaryWelcome to Ryerson, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1842, we are committed to excellence and best-in-class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. Ryerson offers a dynamic, quality-focused, environment, ideal for advancing your career and making your mark in the metals industry.Join our team as the Sales Operations Specialist. In this role, you are responsible for delivering excellent internal and external customer experiences at Ryerson. The Sales Operations Specialist role is critical for our speed-to-quote, technology, and transactional growth initiatives.Roles And ResponsibilitiesQuickly building strong relationships with internal Ryerson employees and external vendors throughout the USCreating and modifying orders within AS400/SAPPossess the skillset to wear many hats and pay great attention to detailKeeps internal employees informed about order tracking and lead times throughout the entire sales processUses critical thinking to solve problems to efficiently provide a delivered product to the customer within an allotted amount of timeKeeps detailed records of tracking materialAll other duties as assigned or duties, responsibilities, and activities may change at any time with or without noticeRequirementsBachelor’s degree preferred, High School Diploma or GED required1-3 years of prior sales or industry experience Customer-centric mentalityExcellent professional written, verbal, and interpersonal communication skills requiredAbility to multi-task and prioritize in a rapidly changing environmentPositive attitude, goal-oriented, and driven by excellent customer experiencesWe are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex (including gender identity, sexual orientation or preference, and pregnancy), age, national origin, religion, disability or genetic information, marital status, status as a veteran, or any other federal, state or local protected class or artificial barrier.