Leasing & Property Manager (Sales-Leasing-Property Management, Bilingual- Spanish and English Required)
San Antonio, Texas - Leasing & Property Manager- Bilingual (English and Spanish) Base + Bonus $55-60K OTEThe Leasing & Property Manager will drive WorkBay success in their home market by: Leasing WorkBay properties to outstanding business tenants, assuring positive owner-tenant relationships, driving industry-leading tenant retention rates, and assisting with the management of WorkBay properties and assets.Business Development-Manage tenant showings and post-showing leads-Conduct in-person showings of properties with prospective tenants-Use WorkBay CRM program to track tenant leads and maintain a robust lead pipeline-Development tenant leads through cold calling and competitor site visitsLease Management-Bring leads to a successful close by signing tenants to WorkBay-approved leases-Understand & assist with Appfolio app, CRM, & lease-up processes & explain the lease to incoming tenants-Facilitate the move-in and move-out of tenants (keys, etc.)-Assist with lease renewals and customer retention-Conduct move-out security deposit reviews of departing tenants-Assist with evictions as neededTenant Support and Retention-Maintain positive relationships with existing and prospective tenants.-Assist tenants with onboarding (insurance, licensing, deposit, payments, pictures, etc.)-Make daily visits to tenants - building and confirming tenant satisfaction and loyalty-Assist with additional key, signage, and other tenant requests-Assist with tenants' day-to-day issuesProperty Management-Conduct site visits and inspections-Help manage properties by reporting tenant and property maintenance requests-Learn to operate our property management software (Appfolio)-Facilitate successful tenant support from the home officeWorkBay Business and Brand Development-Be the WorkBay eyes and ears in your respective market-Assist with future property acquisitions via on-site visits, inquiries, and cold calls-Assist with any other responsibilities at WorkBay's discretion-Strive to exceed WorkBay and tenant expectations in all areasQualifications-Strong interpersonal skills-Prefer 2 or more years of strong performance in business-to-business sales (B2B sales), account management, business development, or outside sales-Real estate or property management experience is helpful but not required-Bilingual: Spanish and English speaking-Proven time management skills-Excellent phone etiquette and demonstrated customer service skills-Proactive approach to problem solving with the ability to influence positive outcomes-Strong attention to detail; self-directed; and the ability to multitask-Experience with Hubspot or comparable CRM tools (Salesforce) to manage pipelines