Account Manager

Holt Logistics Corp. is a family owned, single-source service provider of commercial, accounting, marketing and technology services to marine terminal operators, warehouses and logistics companies.Job Description:You are expected to manage and grow existing accounts by bringing in new services and expanding on existing ones, focusing on increasing efficiency and maximizing profitability.Manage conflict with customers and act as their advocate internally, ensuring alignment and prioritization of resources for exceptional delivery serviceTarget improvement for customers, collaborating with internal teams to identify strategic solutionsManage order activities and ensure accuracy in operating systems, including order communication flow, service failures, track & trace, and follow through with order claims.This role may involve communication with clients who primarily speak Spanish. While Spanish fluency is not a requirement for this position, candidates who possess-or are open to developing-basic conversational Spanish skills may find this beneficial in supporting client interactions. We welcome applicants of all language backgrounds and are committed to providing resources for language development where appropriate.Collaborate with Operation Managers to develop strategic-level pricingCulture of owning my customers' successProficiency in MS Office and GSuite Applications (Gmail, Word/Google Docs, Powerpoint/Google Slides, and Excel/Google Sheets)Need to be tenacious, spontaneous and energeticWilling to work as a team and driven for resultsYou will need to be self-motivated and driven for successPosition will require use of personal vehicle to visit terminal work sites as well as visit clients/customers (through tri state area). Work travel is eligible for mileage reimbursement.What We Offer:We believe that taking care of our team is just as important as the work we do. Here's what you can expect when you join us:Comprehensive Health Coverage - Medical, dental, and vision plans for you and your familyLife Insurance - basic life insurance provided by the company plus voluntary life insurance available for purchaseFlexible Spending - Healthcare and Dependent Care Flexible Spending available plus Transit and Parking optionsPaid Time Off -PTO, vacation days, holidays and extended sick leaveRetirement Plans - 401(k) with company match to help you plan for the futureProfessional Development - Access to training, conferences, and learning resourcesWellness Support - Mental health resources, company wellness events, financial incentives for wellness programsTeam Culture - Inclusive, collaborative environment with regular team events and recognition programs