Field Service Technician

Field Service Technician - GeneratorsLocation: Charlotte NC, Applicants from surrounding areas will be considered Salary: $35/hr-$45/hr + $5,000 signing bonusAbout the RoleCrossley Scott is working on behalf of a market leading company in the South-East onsite power generation market. As a skilled troubleshooter, you will bring strong mechanical and electrical knowledge, with hands-on experience working on diesel and natural gas generator systems and their associated fuel components. You're confident diagnosing issues quickly and restoring critical power systems to full operation.This role goes beyond technical ability, you'll also play a key part in building customer relationships, acting as a trusted point of contact for those who depend on reliable power solutions.Are you an experienced technician with a passion for problem-solving? Do you thrive in fast-paced environments and take pride in keeping essential systems running? We're looking for a dedicated Generator Field Service Technician to join a growing and supportive team.Why Join?Industry-Leading TrainingWork in a modern training facility and gain hands-on experience across a variety of generator systems.Professional CertificationsOpportunities to earn certifications such as OSHA10, OSHA30, and industry-recognized generator service credentials.Career GrowthOngoing development is a priority, with structured training plans and over 40 hours of paid training annually.Supportive Team EnvironmentJoin a collaborative team that values knowledge-sharing, innovation, and mutual support.Competitive Compensation & Benefits$5,000 sign-on bonusCompetitive salary with potential commissionMedical, dental, and vision coverageFlexible Spending Account (FSA)401(k) plan with employer matchKey ResponsibilitiesTroubleshoot Automatic Transfer Switches (ATS), generator controls, and excitation systemsPerform preventative maintenance, inspections, and minor repairs on diesel and natural gas generatorsCommunicate effectively with internal teams and customers regarding service, contracts, and pricingRespond to customer inquiries and support contract updatesPrepare and submit service and engineering quotes as neededFollow all safety procedures and company policiesDeliver excellent customer service while fostering a positive team environmentReport any safety or compliance concernsRead and interpret technical documents, schematics, and manualsRequirementsHigh school diploma or GED requiredMinimum 3 years of experience in the power generation fieldStrong communication and problem-solving skillsClean driving record (no felony convictions and fewer than three moving violations)Ability to pass a background check and drug screeningApply or send a resume to callum.payne@crossleyscott.com