ServiceNow Project Manager

We are seeking an IT Project Manager (PM) that can manage timelines and complete the delivery of Agile and Waterfall projects within ServiceNow and/or our chosen Project Management Tool. They should have a high level of written and verbal communication skills. They will be responsible for leading large project / stakeholder meetings and must produce a variety of project reports, and communication documents. They will oversee projects owned by the Enterprise Information Management (EIM) Section of ITD. For example: new module/process implementations (CMDB, HRSD, HAM / SAM, PPM, Gartner Projects, Virtual Agent (CSM/Technology Service Portal) etc. in ServiceNow. In addition to managing OnBase, APEX, or .Net technology platform projects.Duties Define project scope, goals, and deliverables through templates used by IIO (County). Develop project plans, including timelines and resource requirements (utilizing PPM and IIO Checklists and documents). Obtain necessary approvals and secure project resources. Coordinate with stakeholders to ensure alignment with project objectives. Coordinate meetings with customers, developers, and stakeholder as required. Monitor project progress and address any issues or risks that may arise. Provide project status reports on a weekly basis Identify and document potential risks and develop mitigation strategies. Proactively manage risks to minimize impact on project outcomes. Ensure that the implemented project/module meets quality standards and user requirements. Conduct regular reviews and testing to validate the functionality of new project features Assist with any additional project documentationExperience Must have Resource Planning experience with multiple enterprise IT projects 3+ Years of IT Project Management Experience 3+ Years of experience Microsoft outlook, word, excel, etc. 2+ Years of experience managing UAT sessions ServiceNow PPM or other project tracking software preferred High level IT and Technical experience preferred Proficient in the use of ServiceNow PPM module preferredQualifications PMI Certified Preferred ITIL Certified Preferred