Project Manager II - Veeva Vault Clinical, CTMS & eTMF

Job Description: Serve as the primary business-facing owner of Vault Clinical in production Provide centralized support and guidance to Clinical Operations and key users Act as the escalation point for system and process issues, driving resolution across cross-functional teams Ensure inspection-ready documentation with strong change control and configuration management Support and maintain data governance processes Manage and triage change control intake from a business perspective Partner with Clinical Systems and IT on impact assessments and controlled changes Ensure alignment between system functionality and business processes Lead release readiness activities (training, communications, SOP updates) Act as a trusted advisor and SME to stakeholders across Clinical, Quality, and Systems Develop and deliver training, job aids, and operational guidance Coordinate with vendors and FSP partners, ensuring clear accountability and oversight Support Program Leads and Business Process Owners (BPOs) through workshops and execution of key initiatives Contribute to continuous improvement and optimization efforts across Vault Clinical Requirements: 5+ years supporting GxP-regulated clinical systems, with deep expertise in CTMS and/or eTMF Veeva Vault SME — strong understanding of both front-end usage and back-end configuration Proven experience in post-go-live system support, governance, and centralized operating models Strong (3+ years) project management background in clinical research, including: Study oversight, timelines, and deliverables Vendor and budget management Issue identification and resolution across trial operations Experience integrating Veeva Vault within clinical programs Demonstrated ability to influence cross-functional stakeholders in a matrixed environment Benefits: Health benefits to include Medical, Dental and Vision Company match 401k Eligibility to participate in Employee Stock Purchase Plan Eligibility to earn commissions/bonus based on company and individual performance Flexible paid time off (PTO) and sick time