Pharmacy Benefit Implementation Coordinator

Position:                    Implementation CoordinatorJob Type:                   Full time, 40 hours per week (hybrid or remote)Headquarters:           Milford, CtPLEASE SUBMIT ALL RESUMES AND INQUIRIES TO BOTH LINKEDIN AND APPLY THROUGH: careers@pbirx.comPBIRx is looking for an experienced, attention to detail person who has two to three years’ experience in Pharmacy Benefit Implementations.   Our Company:Established in 1993, PBIRx is a growing consulting and auditing company focusing on employee benefit services and programs that result in pharmacy benefit savings. Our headquarters is in Milford, Ct with a second location in St. Louis, MO.PBIRx partners with prestigious clients, brokers, and consultants as their pharmacy benefit specialist, helping clients to evaluate, modify, design and execute solutions for their pharmacy benefit plan. Our team has a passion for providing targeted solutions to manage pharmacy costs for our diverse client base including hospitals, unions, municipalities, third party administrators and corporate clients. Our Culture:Our accessible leadership team cultivates an open-door environment. We love ideas and people who can identify novel solutions for better efficiencies, and we value people who take initiative without having to be directed on a continuum. PBIRx thrives in a dynamic, fast paced environment and as such, working as a team is imperative. Our Passion:Our passion is to constantly reinvent ourselves in the ever-changing world of health care and to bring value to our clients by constantly learning new information and developing new services for our clients along with mentoring our staff, which allows new career opportunities for everyone as PBIRx expandsPosition SummaryThe Implementation Coordinator supports the successful onboarding and transition of new and renewing clients for pharmacy benefit consulting services. This role works cross-functionally with consultants, PBMs, health plans, vendors, and internal teams to ensure pharmacy benefit programs are implemented accurately, on time, and in alignment with client objectives. The ideal candidate is highly organized, detail-oriented, and comfortable managing multiple projects in a fast-paced, client-facing environment.Key ResponsibilitiesClient & Implementation SupportReport to the Director, Account ManagementCoordinate end-to-end implementation activities for new and renewing pharmacy benefit clientsServe as a primary point of contact for implementation logistics, timelines, and documentationSupport implementation meetings, including agenda preparation, note-taking, and follow-up itemsTrack milestones and deliverables to ensure implementations stay on scheduleVendor & PBM CoordinationLiaise with PBMs, health plans, employers, unions and specialty pharmacies, and other vendors during implementationCollect, review, and submit required client data, contracts, and setup formsMonitor vendor readiness and resolve issues impacting implementation timelinesData & DocumentationAssist with eligibility file setup, benefit design configuration, and testing coordinationValidate benefit setup against client contracts and consulting recommendationsMaintain accurate implementation documentation, workflows, and client recordsInternal CollaborationPartner with consulting, analytics, compliance, and client service teams to support seamless handoffsEscalate implementation risks, issues, or delays to leadership as neededContribute to process improvement initiatives and implementation best practicesEnsure implementations align with contractual requirements, regulatory considerations, and internal standardsSupport audit readiness and documentation retentionRequired QualificationsBachelor’s degree or equivalent work experienceTwo -Three years’ experience in healthcare, pharmacy benefits, insurance, or client operationsStrong organizational and project coordination skillsHigh attention to detail with the ability to manage multiple prioritiesProficiency in Microsoft Office (Excel, Word, Outlook); project management tools a plusPreferred QualificationsExperience with pharmacy benefit management (PBMs), health plans, or pharmacy consultingFamiliarity with benefit plan design, eligibility files, or implementation workflowsExperience working in a client-facing or consulting environmentExcellent written and verbal communication skillsSalary and Benefits:We offer a comprehensive benefit package for all full-time employees including medical, dental, vision, PTO, Summer Hours, 401K, incentive grant program, and 12 -14 paid holidays. Salary is negotiable based on background and experience.