Jr. IT Specialist
Job Title: Jr. IT SpecialistLocation: On-Site in Windber, PA Must be authorized to work in the U.S.About UsFor over 40 years, Kitron Group has been leading the way in manufacturing and assembly of electronics for daily use around the world. Our focus on the values of Commitment, Innovation, and Engagement has enabled us to become a leading global electronics manufacturing services (EMS) company. Our U.S.-based facility, Kitron Technologies, is continuing to expand and add to our team.Why Work for Us?At Kitron, we have a team of highly-skilled and trained colleagues. Working for us means you get access to ongoing learning and development opportunities, as well as our industry-leading benefits offerings, such as:Generous Paid Time Off (PTO)Volunteer Time Off (VTO)Medical, dental, and vision insurance Employee-Assistance Program (EAP)Company-paid life insurance, short term disability, and long term disability401(k) with company match9/80 work schedule Additional voluntary benefitsHear from a Kitron EmployeeCheck out the link below to learn directly from one of Kitron's tenured employees about her experience working for the company.Hint: She talks directly to candidates near the end of the video! Click here or copy and paste into your browser: https://www.youtube.com/watch?v=APZBCNRYpKgAbout The RoleThis position may be structured as a summer seasonal, internship opportunity, with the potential to grow into a permanent full-time role based on business needs.Weekend working hours may be required.Essential Job Duties/ FunctionsReview diagnostics and assess the functionality and efficiency of systems.Implement security measures.Monitor security certificates and company compliance of requirements.Offer technical support to company staff and troubleshoot computer problems.Install and update company software and hardware as needed.Anticipate and report the cost of replacing or updating computer items.Maintain proper documentation, including change logs, troubleshooting information, and maintenance routines.Follow appropriate procedure for access requests.Supervised assistance of IT Operations Manager in:Planning of IT environment, including network upgrades, server reconfiguration, and new device setups.Completion of Level 2 and 3 requests.Configuration of Server and Network level devices.Configuration of Clustered Hyper-V hosts.Management of Network Resources like shares, printers, and databasesFollows 5S procedures.Other job-related duties as assigned.Minimum Qualifications/ KsaHigh School Diploma/GEDWorking knowledge of relevant operating systems, software, and hardware.Excellent problem-solving and critical thinking skills.Attention to detail.Good organization, time management and prioritization.Efficient troubleshooting abilities.Effective communication skills, including speaking, writing and active listening.Great customer service and interpersonal skills.Effective documenting skills, including the ability to manage tickets and document resolutions to encountered issues.Preferred QualificationsAssociate degree in computer science / information systems or currently enrolled in a bachelor’s programCOMPTIA A+ and Network+ preferredExperience with setup of video conferencing software and hardware, mobile devices, iOS, etc. a plus, but not required.WORKING CONDITIONSTypical working conditions at Kitron are indoors, safe, well lit, temperature controlled, low exposure to noxious fumes or offensive odors, clean and sanitary conditions with average light industrial noise. Production areas have machinery with moving parts. Static dissipative smock, and shoes are required. Offices with locking doors, meeting rooms, and common printing areas are well lit, clean, low noise, and temperature controlled with no exposure to noxious fumes or offensive odors.PHYSICAL DEMANDS Stand 90% of the time Walk Sit Climb Stoop/Kneel Crouch/Crawl Talk/Hear/Comprehend English Vision -- Near Far Color Dexterity -- Fingers Manual Lift/Carry up to lbs. % Of the time without assistance Arm/Hand SteadinessPre-Employment RequirementsAll offers of employment are contingent upon successful completion of a background check and pre-employment drug screening. These screenings are conducted in accordance with applicable laws and help us maintain a safe and secure workplace.StatementsKitron is committed to the principles of Equal Employment Opportunity (EEO). EEO policies cover all employees and employment programs, management practices and decisions to include recruiting, hiring, promotions, transfers, training and career development, benefits, and separation. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, color, religion, age (40 and over), sex, sexual orientation, gender identity, pregnancy status, national origin, disability, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.Kitron Technologies is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kitron will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact Human Resources at 814-467-9779.The employee must be able to perform the essential job duties/functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.