Luxury Salon Manager

Job Description Benefits:401(k) matchingEmployee discountsOpportunity for advancementTraining & developmentIf you are at a point in your career where you are ready for your next level of leadership and are looking for a role where you can have real impact, drive results, and grow within a high performing organization, this may be the opportunity you have been waiting for.At Salon Halo, we cultivate a culture of innovation, collaboration, and continuous growth while delivering an elevated level of service that keeps our clients returning. We are a metrics driven, high accountability environment where leaders are supported, developed, and empowered, and also expected to lead teams to strong, consistent results.We are seeking a Salon Operations Manager to take ownership of our Carrollwood location. This is a hands on leadership role responsible for team development, operational excellence, and overall business performance.What Ownership Looks Like in This RoleYou are accountable for the overall performance of your location, including revenue, team productivity, and guest experienceYou lead, coach, and develop a team of stylists to meet and exceed individual and location goalsYou create a culture of accountability, growth, and elevated service within your teamYou take initiative in solving challenges, improving systems, and driving the business forwardWhat Success Looks LikeConsistent growth in revenue and key performance metricsStrong guest retention, rebooking, and overall experienceA team that is engaged, supported, and achieving their individual goalsSmooth, efficient daily operations and a high standard of execution across the salonCore ResponsibilitiesGuest ExperienceLead a 5 star luxury experience from the front of the houseSet the tone for hospitality, professionalism, and service standardsSupport stylists in resolving guest concerns and maintaining long term relationshipsOperational ExcellenceEnsure all areas of the salon meet high standards of cleanliness, organization, and readinessOversee opening and closing procedures, inventory, and daily operational flowExecute seasonal promotions, events, and in salon initiativesTeam Performance and DevelopmentManage and optimize stylist productivity and schedulingCoach team members to meet and exceed KPIs and personal goalsHold team members accountable through communication, education, and leadershipModel and reinforce Salon Halos core values and cultureGrowth and CommunitySupport marketing initiatives, events, and local community involvement within the Carrollwood communityContribute to the growth and reputation of Salon HaloContinuously seek opportunities to improve performance, systems, and team developmentAdaptability and LeadershipLead the team through day to day challenges with a solution oriented mindsetManage multiple priorities in a fast paced, high volume environmentSupport additional locations as neededThis Role Is Best Suited For Someone WhoHas experience leading a team to measurable results in a performance driven environmentIs comfortable being accountable for both people and business outcomesEnjoys coaching, developing others, and driving team successIs looking for a long term leadership opportunity, not a transitional roleThrives in a structured environment where goals, feedback, and growth are part of the day to dayQualifications2 plus years experience leading a team in a goal focused, service based, hospitality, or retail environmentExperience managing or influencing team performance, not just individual contributionStrong ability to coach, communicate, and hold others accountableExceptional organizational, problem solving, and time management skillsConfidence working with goals, metrics, and performance trackingTech savvy with the ability to learn and utilize business systemsAvailability to work a full time schedule (40 hours) aligned with business hoursWhy Join Salon HaloWork in an upbeat, culture centered luxury environmentBe part of a growing company with real opportunity for leadership advancementAccess mentorship, leadership development, and business trainingContribute to a team that values collaboration, growth, and excellenceOpportunities for travel, education, and community involvementCompensation is structured to reward performance, with opportunities for growth in pay, bonuses, and increased responsibility as your location and team succeed.This is more than a management position. It is an opportunity to lead a team, influence a growing business, and continue developing as a leader. If you are someone who takes ownership, values growth, and is ready to lead within a high performing, supportive environment, we would love to connect.