KHFS - Case Manager

Title: Case Manager (Full Time)Level: Case ManagerDepartment: Katherine Hanley Family ShelterReports to: Assistant DirectorFLSA Status: ExemptLocation: Fairfax, VASalary: $52-56KAbout Us:Shelter House was established in 1981 as a grassroots responder to the homelessness crisis in Fairfax County. Since the organization's inception, we have adapted and grown to meet community needs, all while working in partnership with government and private partners and community members. Today, Shelter House is a successful and reputable organization of over 100 employees committed to preventing and ending homelessness and domestic violence. In the last year, our compassionate team of individuals changed the lives of nearly 2,000 individuals, half of which were children. Our Culture is built from our Core Values of Inclusivity, Collaboration, Accountability, Respect, and Empowerment (iC.A.R.E.)About the Role:The Case Manager manages an average caseload of 18 to 20 families at risk of homelessness or recently housed. TheCase Manager will support the housing first model with a trauma-informed care approach that will maximize thelikelihood of client success and long-term self-sufficiency. The position requires a self-starter as the responsibilitiesinclude: providing ongoing, community-based services, identifying, prioritizing, and addressing immediate needs,developing money management skills, supporting gainful employment search, coordinating training, andeducational goals, and address mental health and substance abuse issues. The Case Manager will serve as theprimary point of contact for all assigned client services and provide guidance and support to clients working towardself-sufficiency.How you will contribute:Perform assessment of each family's housing history and barriers, physical, mental health and social needs, educational and employment needs, financial management skills, strengths and needs, and other necessary areasMeet with assigned families regularly and provide appropriate services and referrals geared towards housing stabilityAssure all relevant information pertaining to clients is disseminated to all appropriate partners in a timely mannerSupport clients in the creation and maintenance of financial budgets and support clients in implementing money management techniquesParticipate in meetings with representatives from other agencies including Faith-Based and Community Based Organizations to deliver wrap-around services to clientsEnsure that clients achieve the objectives of maintaining long-term housing, by complying with the terms of their lease agreement and have an Individualized Housing Sustainability Plan that helps them achieve their desired level of self-sufficiencyMediate household, roommate, and/or landlord-tenant disputes that threaten housing stabilityServe as point-of-contact for landlords and maintain positive landlord relationshipDevelop and maintain a Resource Directory that includes state and local service providersMaintain thorough case documentation in HMIS and client files and comply with agency and standard best practicesProficiently utilize Google Suites applications (email, calendar, drive, docs, etc) as a part of day to day work requirementsFunction as a contributing member of a multidisciplinary team with Shelter House Inc. employees deployed staff and involved agenciesExemplify the Shelter House core values; Collaboration, Accountability, Respect and EmpowermentCarry out other duties as assigned by Assistant Director and/or Program DirectorPrepare monthly reports to Supportive Services ManageRequirementsRequired:Bachelor's Degree in Social Work, Psychology, Human Development, or related degree or commensurate experienceThree years of experience in service delivery with low and moderate-income familiesAbility to prioritize competing priorities and make sound judgmentStrong written communication skillsAbility to advocate, assist in problem-solving, and achieve results for familiesExcellent time management and organizational skillsValid Driver's LicenseWillingness to work evenings and weekends as neededPreferred:An MSW or master's degree in human services/ related fieldExperience with providing services to clients experiencing homelessness, Mental Health or substance abuse issuesAbility to speak a language other than English at a proficient level (i.e. Spanish, Farsi)Comfortably with and quickly adapts to changeStrong public speaking and communication skillsPhysical Requirements: Annual TB Test is required Ability to sit or stand for long periods Ability to lift items weighing 10-20 pounds BenefitsBenefits:Medical, Dental & Vision Insurance 401K contributions with a 4% employer match 13 Paid Holidays, 2 Floating Holidays and the opportunity to take your Birthday Off Two Semi-Annual Team Building Events Equal Employment Opportunity:Equal Employment Opportunity Policy: Shelter House is committed to providing equal employment opportunity to all employees and applicants. All employment-related decisions will be made and carried out without regard to race, color, religion, national origin, ancestry, citizenship, age (over 40), sex, marital status, pregnancy, sexual orientation, gender identity, veteran status, disability unrelated to the individual's ability to perform his or her job or any other legally protected status. Shelter House will also provide reasonable accommodations to pregnant and qualified employees with disabilities to enable them to perform the essential functions of their job, and to employees with respect to their observance of their religious beliefs, in accordance with applicable law. Any job applicant or employee who would like or needs an accommodation may request an accommodation by contacting the Human Resources department.Drug and Alcohol-Free Workplace Policy: Drug-Free Workplace: Shelter House is committed to maintaining a drug-free workplace. Employment is contingent upon compliance with our Drug-Free Workplace Policy, which prohibits the unlawful manufacture, sale, distribution, dispensation, possession, or use of controlled substances or marijuana in the workplace. Additionally, all subcontracts and purchase orders over $10,000 must include provisions ensuring a drug-free workplace.