Senior Operations Manager

Who We AreBrami is democratizing the Italian “good life” by redefining Italian food for the modern pantry. Founded by Aaron Gatti, a first-generation Italian American inspired by family roots in Umbria and time in a Michelin-star kitchen, Brami centers its current product lineup on the ancient lupini bean—a Mediterranean superfood cherished for centuries. We offer two Made-in-Italy lines: Italian Protein Pasta (bronze-die extruded; just two ingredients—premium Italian durum semolina and whole-milled lupini flour; ~70% more protein, 25% fewer net carbs, and 3× the fiber vs. typical pasta) and snackable lupini beans cured in savory spices. Headquartered in the U.S., Brami is the #1 fastest-growing pasta brand in the country two years running, available online and in 5,000+ stores nationwide.Responsibilities:Supply Chain ExecutionManage purchase orders, production schedules, and day-to-day communication with co-manufacturers and suppliersTrack production timelines and escalate risks or delays proactivelyInventory & FulfillmentMaintain accurate inventory levels across 3PLs and warehousesMonitor inventory movement, aging, shortages, and discrepanciesCoordinate inbound and outbound shipments to support retail, wholesale, and DTC fulfillmentLogistics & 3PL ManagementServe as the primary operational contact for 3PLsManage freight coordination, delivery tracking, and issue resolutionEnsure SLAs, routing guides, and operational requirements are followedOperational ReportingPrepare and maintain weekly operational reports (inventory, fill rates, OTIF, production status)Flag risks, constraints, and execution gaps with recommended actionsSupport month-end inventory and COGS reconciliation in partnership with financeProcess & Systems SupportDocument and maintain SOPs for core operational workflowsSupport ERP, inventory system, and EDI execution (transactions, accuracy, data hygiene)Identify inefficiencies and recommend process improvementsCross-Functional CoordinationPartner with Sales, Marketing, and Customer Experience to support promotions, launches, and customer needsSupport new SKU launches from an execution and readiness standpointAssist with audits, compliance documentation, and vendor setupQualifications3–6+ years of operations, supply chain, or logistics experience (CPG required)Experience working with co-manufacturers, suppliers, and 3PLsStrong execution, follow-through, and attention to detailComfortable operating within defined plans while managing day-to-day variabilityStrong Excel / Google Sheets skills; ERP experience required, Netsuite preferredExperience supporting EDI execution in a CPG or retail environment