Parts Manager

Who We AreKirby-Smith Machinery, Inc. is a leading distributor of heavy equipment and cranes in the central United States. We are at the forefront of today’s construction industry growth and have several exciting job opportunities for talented, energized professionals across the region who want to join our #WeAre1KirbySmith family!Parts Manager BenefitsAbove-average Industry PayComprehensive benefits package (including medical/dental/vision)401K plan with company matchGenerous PTO Package/Paid Holidays Short/Long Term DisabilityGrowth Opportunities Paid TrainingFamily-Owned and OperatedHealth and Wellness Parts Manager Position PurposeResponsible for leading and mentoring the Parts Department Team with a steadfast commitment to safety, professional development, and organizational values, by providing strategic coaching, fostering consistent performance and accountability, cultivating high-performing individuals through ongoing training and growth opportunities, ensuring the secure and efficient management of inventory assets, and driving operational excellence to build enduring customer relationships, enhance satisfaction, and achieve sustainable revenue growth while serving as a pivotal resource for the company's unified success.Parts Manager Essential FunctionCommunicates and supports the Kirby Smith vision and core values of One Mission, One Team, One Plan, One GoalActively monitors and enforces safety processes and procedures to ensure a safe working environment for all parts employees; initiates audits and training as needed to maintain complianceSupervises parts counter sales associates and warehouse staff, including hiring, coaching, mentoring, and continuous trainingSets clear performance expectations, conducts evaluations, and implements development plans to promote accountability and professional growthManages and maintains accurate parts inventory, including purchasing, expediting, returns, and cycle counts in compliance with company policiesUtilizes inventory systems to optimize stock levels, improve fill rates, and reduce obsolete inventoryEncourages and promotes employee and customer satisfaction by ensuring unparalleled service and strong relationships with sales, rental, and service departmentsDevelops and executes sales and marketing strategies to increase parts sales and profitabilityForecasts, plans, and implements streamlined processes to maximize operational efficiency and improve order accuracyNegotiates with vendors to secure high-quality parts at competitive prices and ensures timely invoice and payment processingImplements strategies to reduce freight expenses and ensure cost recoveryOversees efficient processing of parts and core returns to minimize losses and improve customer satisfactionMaintains a good understanding of all product lines supported and demonstrates proficiency with business systems and parts reference materialsEstablishes and monitors key performance indicators (KPIs) such as inventory turnover, fill rates, response times, and customer satisfactionIdentifies and resolves issues within the parts department and ensures achievement of short- and long-term objectivesPerforms other job-related duties as assignedParts Manager Minimum QualificationsBachelor’s degree or equivalent experience in parts operations and sales preferredSupervisory and management training preferredUnderstanding of financial reporting principles, pricing principles, and discounting effectsProduct knowledge, including features and benefits of all commodities soldWorking knowledge of warehouse storage layout principlesParts Manager Physical RequirementsPushing/Pulling/Lifting/Carrying up to 50 pounds without assistancePhysical ability to squat, twist, turn, bend, stoop, climb, and reach overheadPhysical ability to stand and walk throughout the workdayAbility to adhere to personal protective equipment (PPE) policy and maintain individual PPE in a functional conditionPlease Note: This is considered a safety-sensitive position.We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.