Commercial Solar O&M Portfolio Manager

Why us?Are you a detail-oriented technical customer service expert looking to make a positive impact inthe world? If so, Namaste Solar is looking for you! Our Solar PV Operations and Maintenance Teamhas an opening for a Portfolio Manager I to support commercial industrial customers and their solarPV systems. Your job duties will include customer and vendor communication, dispatch scheduling,CRM and CMMS system management, and technician support. Our O&M team's focus is to provide best inclass customer service and the technical expertise required to keep renewable systems online andrunning efficiently.A background in residential and/or commercial solar PV and/or electrical systems is desired.Namaste Solar is a worker-owned cooperative, Certified B Corp, and Public Benefit Corporation.After one month of employment, we offer a path for you to become a co-owner of Namaste Solar. As aco- owner, you'll be able to vote on critical company issues, run for Namaste Solar's Board ofDirectors, and participate in our annual profit-sharing program.We've fostered a thriving, inclusive organizational culture and workplace that offers flexible workschedules and prioritizes personal well-being and growth. We strive to incorporate diverseperspectives and ideas to challenge and improve how we do business in a rapidly changing andexpanding industry.Portfolio Manager I Core Responsibilities Act as primary point for contact for a variety of commercial and industrial customers. Manage technical challenges and coordinate dispatch for commercial and industrial scale solar PVsystems. Maintain high safety standards by clear guidance and strict policy enforcement. Strong attention to detail. Communicate with customers in a timely and professional manner. Set clear and reasonable expectations with customers. Desire to maintain continued professional development. Coordinate system access with on-site personnel prior to dispatching technicians asrequired. Maintain and update customer records and site information in our CRM and CMMSplatforms. Monitor work order ticket queue and prioritize time sensitive issues. Exercise flexibility and collaboration to manage a dynamic and fluid work environment. Support team with solar PV system monitoring and weekend coverage when team members are out ofoffice or unavailable.How We Work Together Provide proactive and timely communication with our customers and team members. Contribute and collaborate in departmental and company meetings. Share and learn from our collective expertise to enhance the overall technical skills of theteam.What You Bring Ability to communicate with sophisticated and demanding customers. Professional communication style and timely follow-up. Excellent time management skills. Strong technical acumen. Flexibility and the ability to prioritize many disparate tasks and details. Self-starter attitude and a focus on continuous improvement. Caring and collaborative work style. Strong computer skills. Ability to review complex documents. Experience with solar PV and electrical systems is desired but not required.Work Schedule, Compensation And Benefits Company provided computer. This position will be required to provide on-call coverage on Saturdays (~2 hours of work) on arotating basis. Compensation will be dependent on experience, certifications, and licenses. We offer CIGNA health insurance and dental Insurance within the first 30 days. Life Insurance, Short-Term and Long-Term Disability. 401K Program. Voluntary Life Insurance. Paid volunteer time. Flexible paid time off. Free Employee Assistance Program. Free RTD EcoPass. Discounts to put solar on your home.Equal Employment OpportunityAll qualified applicants will receive consideration for employment without discrimination on thebasis of race, color, religion, sex, sexual orientation, gender identity, national origin,protected veteran status, disability, or any other factors prohibited by law.Job Posted by ApplicantPro