Assistant Operations Manager - Housekeeping

Be Part of Something Bigger at HyattAt Hyatt, we believe in the power of belongingcreating spaces where people feel at home, wherever they are in the world. We turn trips into journeys, moments into meaningful experiences, and jobs into fulfilling careers. Join a team thats redefining travel to be more human, connected, and sustainable. Here, your role matters, your growth is supported, and your individuality is celebrated. Because at Hyatt, hospitality isnt just what we doits who we are. Your Workplace: Hyatt Centric Times Square New YorkWelcome to the center of it all. Hyatt Centric Times Square puts you right in the heart of New York City, surrounded by energy, culture, and endless possibility. From stylish guest rooms with iconic skyline views to vibrant gathering spaces like our rooftop bar, this is where unforgettable experiences beginfor our guests and for you. The Opportunity: Assistant Operations Manager HousekeepingWere looking for a driven and detail-oriented leader to help elevate our housekeeping operations. In this role, youll partner with the Executive Housekeeper to oversee all aspects of housekeepingfrom guest rooms to public spacesensuring every corner reflects Hyatts high standards. Youll play a key role in: Leading daily operations across housekeeping and public areas Coaching, developing, and scheduling team members Delivering exceptional guest experiences, including VIP and high-profile guests Upholding safety, cleanliness, and operational excellence Fostering a positive, high-performing team environment This is a hands-on leadership role for someone who thrives in a fast-paced setting and takes pride in creating exceptional experiences behind the scenes. What Youll BringA passion for service and creating memorable guest experiences 12 years of progressive experience in hotel Rooms or Housekeeping leadership Strong communication and organizational skills A collaborative, high-energy leadership style Attention to detail and a drive for operational excellence Flexibility to work weekends and holidays Union experience (preferred) Hospitality degree (a plus) What Youll EarnSalary: $66,300 $72,000 (based on experience) Why Hyatt?We take care of our people so they can take care of our guests. Enjoy a comprehensive benefits package, including: Free and discounted hotel stays worldwide Medical, dental, vision coverage (after 30 days for full-time roles) 401(k) with company match Paid time off, parental leave, and adoption assistance Complimentary meals during shifts Tuition reimbursement and career development opportunities Employee Stock Purchase Plan Exclusive discounts with top brands Our ValuesEmpathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing Ready to Make an Impact?If youre passionate about hospitality and ready to grow your career in a dynamic, world-class environment, wed love to meet you. Apply today at careers.hyatt.com and discover a career you didnt know existed.All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.