Student Services Coordinator (Admissions Assistant)

INTERNATIONAL AFFAIRS (UA-INTP-IUBLA)About the Office of the Vice President for International Affairs (IU Global)The Vice President for International Affairs and the teams of staff in OVPIA's offices are the stewards of international activity across all campuses of Indiana University (IU). We provide strategic leadership and advocacy for all international programs and projects and coordinate the resources necessary to sustain their growth. Our goal is to enable as many students, faculty, and staff as possible to pursue international and intercultural knowledge and experiences and to become engaged global citizens.Learn how OVPIA provides leadership and support for IU's international efforts.The mission of IU Education Abroad is to promote education abroad by Indiana University students through participation in quality programs in a wide range of disciplines. The purpose is to enhance international awareness and understanding and enrich curricula on every campus of the university, as well as to expand educational opportunities abroad for students from broad-ranging backgrounds. As the most effective and dramatic experience by which students can achieve international and intercultural learning, education abroad will contribute significantly to careers in all fields of specialization and should be an integral part of an education at Indiana University.IU Education Abroad facilitates the education abroad experiences of approximately 4,600 students annually from all Indiana University campuses, with about 75% of those students receiving some form of financial aid. We strive to broaden and increase participation in education abroad, international internship and service-learning programs.Read more about the Office of Education Abroad Department-Specific ResponsibilitiesAssures that students receive pre-departure information regarding travel, housing, finances, academics, and visas.Initiates electronic permissions and/or registers applicants in appropriate IU Education Abroad courses and sections.Serves as liaison with partner institutions and organizations, admissions offices at host universities abroad, IU offices administering programs, and consular offices in the United States.Coordinates Consortium programs¿ applications, admissions, correspondence, visa documentation, and transcripts.General ResponsibilitiesOversees the processing and evaluation of all applications for admissions into that school and accompanying material, such as transcripts, to determine eligibility.Maintains records and databases of applications; updates and purges as necessary; gathers and collates information from records and prepares reports.Reviews applications for completeness, contacts applicants for any missing information or to resolve discrepancies and obtains any necessary information from other sources.Schedules and oversees any applicant interviews.Makes recommendations regarding admissions and financial aid decisions; contacts applicant regarding the decision on the admission application.Responds to phone and email inquiries on admissions process and status of applications; may assist in the design of recruiting events and materials.Counsels potential students regarding courses and grades required for admission.May supervise temporary staff in the admissions office; monitors and evaluates job performance.Maintains files and databases on students admitted into the school; generates reports based on this information.Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.EDUCATIONRequiredHigh school diploma or equivalent (such as HSED or GED).PreferredBachelor's degreeRequiredWORK EXPERIENCE2 years of office work or related experience.SkillsRequiredProficient communication skills.Maintains a high degree of professionalism.Demonstrates time management and priority setting skills.Demonstrates a high commitment to quality.Possesses flexibility to work in a fast-paced, dynamic environment.Highly thorough and dependable.PreferredDemonstrates exceptional standards for accuracy with meticulous attention to detail.Proven track record of consistently managing competing priorities with efficiency, ensuring deadlines are met.Strong computer skills, including familiarity working with a Windows environment and working with database software and ExcelInternational experience and foreign language skillsThis role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.Bloomington, IndianaFerguson International Center This position is eligible for a hybrid schedule (mix between remote and in-person work), subject to change in the future based on university policy and business needs.$16.80 per hourFor full-time staff employees, Indiana University offers a wide array of benefits including:Comprehensive medical and dental insuranceHealth savings account with generous IU contributionsHealthcare and dependent care flexible spending accountsBasic group life insurance paid by IUVoluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insuranceBase retirement plan with generous IU contributions, subject to vestingVoluntary supplemental retirement plan optionsTuition subsidy for employees and family members taking IU courses10 paid holidays plus a paid winter break each yearGenerous paid time off plansPaid leave for new parents and IU-sponsored volunteer eventsEmployee assistance program (EAP)Learn more about our benefits by reviewing the IU Benefit Programs Brochure.Career Level: IntermediateFLSA: NonexemptJob Function: Student ServicesJob Family: Admissions & RecruitmentClick here to learn more about Indiana University's Job Framework.This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.If you wish to include a cover letter, you may include it with your resume when uploading attachments.Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.Request SupportTelephone: 812-856-1234